Online Admissions Counselor

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Overview

The job position being advertised is for an Online Admissions Counselor at Bluefield University, which seeks to support prospective students from their initial inquiry through to the enrollment process. This role emphasizes the importance of providing personalized support during the admissions journey, incorporating various forms of communication such as phone, email, text, and virtual meetings to engage with potential students. The counselor will be critical in ensuring that all admissions processes are executed smoothly and that the students receive high-quality, student-centered service throughout their interactions with the university.

Key Responsibilities

The responsibilities of the Online Admissions Counselor encompass a variety of tasks designed to fulfill the university's enrollment goals. These include:

• Engaging with prospective students: This involves proactive outreach to provide information about programs and assisting with the application process.
• Guiding applicants through admissions: The counselor must explain requirements clearly and help to collect necessary documentation while ensuring timely follow-ups.
• Evaluating applicants: Counselors must assess whether applicants fit the programs offered by Bluefield University, ensuring alignment with its admissions criteria and policies.
• Maintaining documentation: Accurate record-keeping of student interactions is essential. The counselor will use CRM systems (Salesforce) and student information systems (Jenzabar) to track progress and document every step taken during the application and enrollment process.
• Collaboration with teams: This role requires close cooperation with the Enrollment Advising, Financial Aid, and Registrar teams for the successful transition of admitted students into the registration phase.
• Meeting performance indicators: The counselor will monitor individual pipelines to ensure that they meet or exceed predetermined Key Performance Indicators (KPIs).
• Supporting marketing and recruitment initiatives: The position will involve engaging in virtual events and webinars to attract potential students.

Skills and Qualifications

For candidates looking to apply, certain skills and educational qualifications are required:

• Educational background: A Bachelor's degree is essential, or equivalent professional experience in higher education admissions, recruitment, or student services is preferred.
• Interpersonal skills: Strong communication skills and relationship-building abilities are necessary to foster connections with potential students.
• Multi-tasking capabilities: Ability to handle multiple priorities in a fast-paced environment is vital while maintaining accuracy and professionalism.
• Technical skills: Familiarity with CRM systems like Salesforce and student information systems such as Jenzabar provides a significant advantage.
• Goal-oriented mindset: The ability to achieve measurable enrollment targets is crucial in this role.

In addition to these qualifications, candidates must profess a Christian faith and adhere to the values of the university. Professionalism, integrity, teamwork, and enthusiasm for serving students and advancing the mission of Christian higher education are also highly valued traits.

Application Process

Candidates interested in applying for the Online Admissions Counselor position should prepare specific documents as part of their application:

• An electronic employment application
• A letter of interest
• A resume
• Three references
• A personal statement of Christian faith

Clicking on the Bluefield University's website will provide further information, and it is essential to complete all application requirements fully to be considered for the role.

Work Environment

Bluefield University describes itself as a Christ-centered learning community committed to developing servant leaders who aim to transform the world. This environment encourages employees to embrace the mission of the institution, making it important for applicants to connect with its core values.

Performance Standards

The Online Admissions Counselor role is subject to at least an annual evaluation based on the outlined responsibilities and performance metrics.

Additional Information

Bluefield University is a private, non-profit institution affiliated with the Baptist General Association of Virginia. The university's policies state that it will not engage in unlawful discrimination based on various factors, encouraging applicants from diverse backgrounds, including women, minorities, veterans, and individuals with disabilities. Overall, this position offers an exciting opportunity for those passionate about educational recruitment and support in a faith-based environment.

This job offer was originally published on remoteOK.com