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360dialog GmbH is a forward-thinking company that transforms WhatsApp into a powerful marketing channel through its Performance Messaging solutions. These solutions are aimed at delivering real, measurable results by leveraging data-driven insights alongside personalized, two-way communications. With a track record of helping businesses enhance customer engagement, boost conversions, and automate WhatsApp communications, 360dialog has proven itself to be a vital partner for over 1,000 clients and 40,000 businesses globally. Being the first provider to offer full-funnel analytics for WhatsApp, it stands at the forefront of performance-driven messaging and marketing automation.
The company is seeking a Communications Specialist who will act as a skilled storyteller, owning all aspects of written communications post-rebranding. This role is pivotal as it will involve creating voice guidelines, establishing editorial processes, and delivering benefit-driven content in collaboration with product marketers, designers, and operations specialists.
In this position, your ability to transform complex solutions into clear, actionable messaging will be crucial. Content will range from website copy, email campaigns, case studies, to thought leadership and social media posts. The role emphasizes the importance of strategic input over mere execution, meaning the impact of your contributions will significantly shape the company's messaging approach.
Own and manage all external written communications, ensuring clarity, consistency, and quality across various channels, including websites, emails, blogs, and partner communications.
Develop brand voice guidelines and editorial processes that can evolve alongside the company’s growth.
Craft persuasive content that depicts technical features as compelling business benefits specifically for B2B audiences.
Collaborate with subject matter experts to produce clear and accurate technical documentation that aligns with the brand identity.
A minimum of 5 years of B2B communications or content creation experience.
Exceptional writing skills with a proven ability to simplify complex technical concepts.
A portfolio showcasing versatile content across a range of digital channels.
Background experience in B2B messaging and partner or channel communications.
Proficiency in editorial planning and content distribution.
Familiarity with video production and scriptwriting.
Experience with AI writing tools such as Claude, ChatGPT, or Writer to optimize content creation.
In addition to the required skills, an ideal candidate for this role views communications as a strategic asset rather than just output. You should be interested in leading significant projects and creating a brand voice from scratch. Also, your ability to turn complex concepts into engaging content that drives action is essential. Embracing new methodologies, such as utilizing AI writing tools, further demonstrates your commitment to refining messaging strategies for impactful business outcomes.
Candidates are expected to challenge the status quo consistently and aim for continuous improvement. The ideal person should possess critical thinking and creative problem-solving abilities while focusing on producing results that matter. This role requires independence and the capability to thrive in a global, remote work environment, where managing priorities effectively is key.
When you join 360dialog GmbH, you can expect several advantages:
Strategic Ownership: You will have the ability to define the company's voice while implementing your vision.
Measurable Impact: Your communications will directly influence customer engagement and company growth.
Dedicated Support: Access insights and resources from a specialized team to help you succeed.
Growth Trajectory: As you demonstrate success, there will be opportunities to lead larger initiatives.
Remote Flexibility: Enjoy the convenience of working from anywhere on your schedule, fostering a healthy work-life balance.
In summary, if you are looking for a role that transcends mere execution and allows you to play a pivotal role in shaping a brand’s messaging in a rapidly growing market, 360dialog is eager to meet you.
This job offer was originally published on remotive.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
