Associate Director of Strategy - Vault Clinical Ops

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Introduction

Veeva Systems is a major player in the life sciences sector, aiming to expedite the delivery of therapies to patients. As a leading SaaS company, Veeva has experienced rapid growth, surpassing $2B in revenue recently. The company emphasizes its values focused on customer satisfaction, employee success, and societal commitments. Having made history as a public benefit corporation (PBC) in 2021, Veeva holds itself accountable for balancing the interests of various stakeholders including customers, employees, and investors.

Role Overview

The position of Associate Director of Strategy at Veeva Systems is pivotal in navigating the business and market aspects within the Vault Clinical Operations Suite. Key responsibilities include driving market share growth and customer retention in both Enterprise and Small & Medium-size Sponsor and Contract Research Organizations (CROs). Candidates should be prepared to engage directly with customers and prospects to assess their needs and deliver impactful solutions, ensuring overall customer success. The role is designed to operate under the Work Anywhere policy, allowing candidates to work remotely as long as they are accessible to travel requirements.

Key Responsibilities

The Associate Director of Strategy will be tasked with the following:

• Developing a strategic plan for accounts across various segments.
• Leading the strategic direction for sales and retention efforts across the account portfolio during meetings.
• Providing thought leadership and supporting sales teams.
• Assisting in the development of strategic product messaging on segment and opportunity levels.
• Engaging in senior-level discussions with prospects and existing customers.
• Coordinating resources during the entire customer journey, from pre-sales through post-implementation to guarantee customer satisfaction.

Required Skills and Experience

To qualify for this role, applicants should demonstrate a strong background in consulting and leadership. Specific requirements include:

• Around 10 years of relevant work experience with a transition towards a SaaS environment.
• Minimum 5 years of consulting experience, preferably from a leading Strategy/Management Consulting firm in the Life Sciences industry, ideally at an Associate Partner or Principal level.
• At least 2 years in business development showcasing a proven track record.
• Candidates should be autonomous and possess strong international exposure, having lived and worked abroad.
• Native-level fluency in English is essential, with additional language proficiency in German, French, Danish, or Dutch considered an asset.

Preferred Qualifications

While not mandatory, the following experiences would be advantageous:

• Over 3 years working experience in Contract Research Organizations (CROs).
• Comprehensive knowledge of clinical operations processes.
• Familiarity with selling or implementing SaaS software.
• Prior involvement with Veeva products.
• Documented evidence of industry-related presentations and publications.
• Demonstrated project management capabilities.

Work Culture and Diversity

Veeva Systems takes pride in fostering a culture of inclusion. As an equal opportunity employer, the company believes that diversity strengthens their workforce. It encourages a varied background including aspects such as gender, race, ethnicity, and life experiences, all of which contribute towards creating a progressive work environment.

Application and Support

For individuals with disabilities or special needs requiring accommodation during the application process, Veeva invites them to seek assistance through their dedicated support email. This reflects the company’s commitment to making opportunities accessible for everyone.

Conclusion

Becoming an Associate Director of Strategy at Veeva Systems represents an exceptional career opportunity for individuals with a strong strategic and consulting background looking to impact the life sciences field positively. With the ability to work remotely and a commitment to inclusivity, Veeva provides an exciting environment for candidates eager to take on leadership roles in transforming clinical operations.

This job offer was originally published on jooble.com