Action1: Senior Product Manager - Endpoint Management & Patching

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Overview of Action1

Action1 is a dynamic and innovative company that specializes in autonomous endpoint management solutions. The company is recognized for its cutting-edge technology and is trusted by many Fortune 500 companies. Its products are cloud-native, scalable, and customizable, making endpoint management smooth and efficient for users. Notably, Action1 allows users to manage up to 200 endpoints for free without functional limitations. In 2025, Action1 was awarded as the fastest-growing private software company in America as per Inc. 5000.

Job Position: Senior Product Manager

The primary position now open at Action1 is that of a Senior Product Manager. This role offers a unique opportunity to lead and evolve crucial customer-facing endpoint management and patching capabilities. The ideal candidate will possess a deep understanding of cybersecurity and IT product management, specifically in areas that affect how IT teams and cybersecurity teams patch and manage endpoints.

This is not a role that focuses solely on internal platforms; instead, it requires a hands-on approach toward products that have a direct impact on end-users and their experiences. The Senior Product Manager will work closely with the founders and engineering teams to shape the product direction strategically.

Responsibilities

Individuals applying for this position will be responsible for numerous key functions including:

• Product Ownership & Execution: This involves the end-to-end management of large, customer-facing product areas. The candidate will define roadmap priorities based on real-world IT workflows and operational insights.

• Customer & Domain Depth: The role includes engaging directly with customers such as IT administrators and security teams to identify and understand pain points in their patching workflows and translating these insights into actionable product development.

• Strategic Partnership: Collaborating directly with the founders and leadership to influence product direction, balancing elements of speed, quality, and security in a high-growth environment.

• Continuous Improvement: Monitoring product metrics tied to reliability, coverage, and customer satisfaction to drive continuous growth through experimentation.

Required Skills and Experience

Candidates for this position should bring a wealth of experience and a strong skill set:

• Proven Experience: A background in owning customer-facing IT products specifically in endpoint management or cybersecurity is essential.

• Technical Exposure: Candidates should have previous exposure to OS or third-party patching as well as working within IT operations workflows.

• Product Management Experience: A minimum of 7 to 10 years in Product Management is preferred, ideally with a focus on B2B SaaS.

• Specification and User Stories: The ability to write comprehensive product specifications, user stories, and acceptance criteria for the engineering team.

• Customer Discovery Skills: Strong capabilities in conducting customer interviews and validations to align product development with user needs.

Additional Attributes

Aside from technical skills, candidates should also exhibit specific additional attributes:

• Hands-On Execution: The position requires someone who is comfortable with a hands-on approach in fast-paced startup environments.

• Background in Cybersecurity: Familiarity with cybersecurity concepts and practices is crucial, and familiarity with ITSM tools such as ServiceNow is a plus.

• Leadership Experience: Prior leadership experience in mentoring junior product managers and owning substantial product areas will be beneficial.

Location and Work Environment

This is a fully remote role, allowing candidates the flexibility needed in today's work environment. The position offers a supportive and professional team setting, primed for continuous growth and development opportunities.

Conclusion

This position at Action1 represents an exciting challenge for seasoned product managers passionate about technology and cybersecurity. With the opportunity to make significant contributions to a fast-paced, innovative company recognized for its growth and excellence, suitable candidates are encouraged to apply. The Senior Product Manager role is a perfect fit for those looking to leverage their expertise in managing complex IT products while engaging directly with customers to refine and further develop essential tools for endpoint management.

This job offer was originally published on weworkremotely.com