ZipChat: AI RAG engineer, Ruby on Rails | Earn equity

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Overview of ZipChat and the Job Role

ZipChat is at the forefront of the AI revolution in the e-commerce space, aiming to innovate how humans shop. They are looking for an AI RAG Engineer with expertise in Ruby on Rails. This position is full-time, fully remote, and offers an exciting opportunity to earn equity in the company. The engineering role requires a significant focus on improving the performance of an AI-powered agent intended for e-commerce applications.

About ZipChat

Headquartered in Delaware, USA, ZipChat is committed to revolutionizing the shopping experience by utilizing AI and machine learning. The company is actively working with numerous brands and is experiencing growth without external funding. They emphasize innovation and flexibility in their operations, aiming to create a product that changes how merchants and customers interact. ZipChat is leveraging their technology not only through a Shopify app but also through a WhatsApp app, making their capabilities adaptable to various platforms and merchants.

Ideal Candidate Profile

ZipChat has specified a clear profile for the ideal candidate, which includes:

• Experience in building RAG AI agents: Familiarity with large language models (LLM), particularly with technologies like OpenAI and Anthropic.

• Technical Skills: Proficiency in Ruby on Rails is essential as this is the main framework in use. Furthermore, experience in Python is advantageous for utilizing certain libraries. Candidates who have skills in web scraping and data storage will be highly regarded.

• Communication Skills: Candidates must be proficient in English, capable of clear and proactive communication to facilitate teamwork and address challenges effectively.

• Mindset Attributes: An ideal candidate should exhibit traits such as a sense of ownership, an innovative mindset, and the ability to thrive in somewhat chaotic environments. ZipChat values those who prioritize customer value over perfect code quality.

Key Responsibilities

The role of the AI RAG Engineer will include:

• Enhancing Agent Performance: The candidate will be charged with improving metrics related to performance and user experience of the AI agent.

• Developing New Features: Candidates will brainstorm and implement new capabilities for the agent, including testing against existing versions.

• Data Collection and Storage Improvements: Working on methods to enhance scraping techniques and data storage protocols.

Work Environment and Culture

ZipChat operates in a flexible, results-driven environment:

• Fully Remote: Employees can work from anywhere, with no set working hours apart from a leaning towards CET for synchronization. The company expects about 30 productive hours per week.

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• Low Bureaucracy: There's an emphasis on practical activities with minimal formal meetings. Collaboration is done via asynchronous communication methods, like chat or using tools such as Loom, avoiding rigidity in processes.

• Autonomy: The company encourages self-direction with no babysitting. Employees need to step up proactively to resolve difficulties or seek help when necessary.

Reasons to Join ZipChat

Candidates have multiple incentives to join ZipChat, including:

• Equity in the Business: Unique opportunity to be a part of a startup where employees can earn equity, contributing to future growth.

• Creative Freedom: The work culture encourages creativity and offers freedom to develop solutions that resonate with their product philosophy.

• Real-Time Impact: Employees can witness the effects of their work directly, benefiting from a fast-paced feedback loop.

Salary and Compensation

The compensation for this role is quite competitive.

• Monthly Salary: The base salary is $6,000 per month, translating to $72,000 per year (before tax).

• Stock Options: ZipChat offers stock options as part of the compensation package, providing long-term incentives for team members.

Application and Hiring Process

Candidates interested in applying can expect the following steps in the hiring process:

1. Application Submission: Interested candidates are required to fill out a form to express interest in the position.

2. Introductory Call: A 30 to 60-minute call will assist both parties in assessing fit for the role.

3. Paid Contract: A 2-week paid contract is offered, valued at $2,000, to determine mutual compatibility through actual work.

4. Final Contract Signing: After the trial period, if both sides wish to proceed, a contract will be signed to formalize the employment relationship.

Conclusion

This job role at ZipChat represents an exciting opportunity at the intersection of e-commerce and AI technology. It calls for individuals eager to innovate within a flexible and dynamic work environment while also providing personal and financial incentives through equity. Candidates must be ready to embrace a self-driven culture that prioritizes impactful work and creative solutions over traditional bureaucratic structures.

This job offer was originally published on weworkremotely.com