Updater is looking for a Lead DevOps Engineer to join its Platform Engineering team. This position is fully remote and provides an opportunity to contribute to various initiatives that enhance infrastructure, tooling, and developer experience. The candidate will be pivotal in driving system reliability, deployment velocity, and observability.
Key Responsibilities
The person in this role will undertake a range of responsibilities that focus on improving engineering processes and systems. Major duties include:
Embodying a culture of continuous improvement and shared ownership through clear documentation and runbooks.
Building strong, collaborative relationships with product teams to ensure proactive engagement.
Continually working to improve system reliability and observability coverage.
Reducing complexity in tooling and configuration so engineers can focus on building features instead of troubleshooting tools.
Optimizing infrastructure costs while ensuring reliability is maintained.
Ensuring a quicker time-to-production for new features and services.
Enabling reliable and standardized deployments with minimal manual intervention.
Required Skills and Experience
Soft Skills
Candidates should exhibit the following abilities:
Excellent cross-functional collaboration skills, as the role requires engagement with various engineering teams.
Exceptional communication skills to effectively convey ideas to both technical and non-technical audiences. Utilization of visuals, data, and concise documentation is essential.
A profound understanding of developer experience (DevEx) and an empathic approach to addressing engineer pain points.
A positive, team-oriented mindset that inspires and promotes improvement opportunities daily.
Technical Skills
The following technical competencies are required for the role:
Proven experience on a platform engineering team, especially leading complex infrastructure or tooling migrations.
Deep practical knowledge of AWS architecture, cloud design patterns, and technologies.
Strong expertise in Kubernetes for containerized workloads and orchestration.
Familiarity with observability tools such as DataDog or Prometheus.
Proficiency in Infrastructure as Code (IaC) utilizing Terraform.
Experience building and maintaining CI/CD pipelines with best practices.
Solid familiarity with version control systems like Git (Gitlab, Github, or Bitbucket), and familiarity with GitOps tools like Spacelift or Flux.
Capable project management skills that can balance competing demands between interrupt-driven tasks and roadmap work.
Bonus Skills
While the following are not required, they can enhance the application:
Frontend or backend development skills.
Prior experience as a project lead or team lead.
Use of AI tooling to increase efficiency in daily tasks.
Previous experience tuning SQL and caching technologies.
Salary Information
The anticipated salary for the Lead DevOps Engineer position is in the range of $180,000 - $215,000 annually. The starting salary within this range may vary based on a candidate’s skills, experience, and qualifications as aligned with Updater's internal guidelines. It’s notable that this position is expected to be open until January 31, 2026.
About Updater
Updater is a technology platform designed to assist major brands in acquiring and retaining their customers at scale. They aim to power millions of complex transactions through intelligent and autonomous systems, combining deep integrations, real-world data, and purpose-built AI agents to streamline fragmented purchasing workflows. The company has secured over $450 million from distinguished investors such as SoftBank Capital, and they are committed to being an equal opportunity employer.
Benefits
Updater offers a comprehensive set of benefits, which include:
Medical, Dental, and Vision insurance
Flexible Paid Time Off
13 paid company holidays annually
Updater stock options
401(k) plan with employer match
Wellbeing subsidy and One Medical membership
Virtual healthcare services offered through Teladoc and Talkspace
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Supplemental Short & Long Term Disability Insurance
Supplemental Life Insurance
Paid Parental Leave
Conclusion
For job seekers looking for a challenging and impactful role in DevOps engineering, the position at Updater presents a remarkable opportunity. Its focus on technological excellence and collaborative culture, alongside an attractive benefits package, makes it an appealing option for experienced professionals in the field.
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
