Twilio: Frontend Software Engineer

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Overview of Twilio

Twilio is a global communications company that transforms the way businesses connect with customers. Headquartered in the United Kingdom, Twilio prides itself on shaping the future of communications, creating innovative technological solutions that empower millions of developers around the world. They embrace a remote-first work culture, fostering a positive and inclusive environment regardless of employees' locations.

Job Position: Frontend Software Engineer

The position available is for a Frontend Software Engineer. This role is an exciting opportunity for developers who are passionate about working in a SCRUM team and contributing to the Twilio Console platform. The main aim of this role is to develop and deliver new capabilities for the Twilio Console, which is integral to the company’s goals of being the most trusted customer engagement platform worldwide.

Responsibilities

In this role, you will be responsible for:

• Designing, developing, testing, and deploying new features utilizing modern technologies like React, Typescript, Playwright, Vitest, and Buildkite.

• Owning your code, responding to incidents, participating in on-call rotations, and conducting root-cause analysis for incidents.

• Meeting the Definition of Done for the software you construct and actively participating in the refactoring and technical debt reduction process.

• Writing robust automated unit and integration tests within a continuous integration and delivery (CI/CD) framework.

• Managing workflows through tools such as Github, Jira, and Twilio’s own build and deploy systems.

• Collaborating with team members, influencing platform improvements, and participating in agile ceremonies like design and code reviews as well as backlog refinements.

• Rapidly acquiring new technical skills in a fast-paced environment and documenting projects for clarity.

Required Skills

To excel in this position, candidates should have:

• At least 2 years of hands-on development experience, particularly with Frontend applications utilizing modern JavaScript technologies, especially React and Typescript.

  

• Experience in developing and implementing testing strategies with automated testing frameworks such as Playwright and Cypress.

• Familiarity with REST APIs or GraphQL and knowledge of modern automated testing and CI/CD pipelines.

• A solid reputation for good engineering practices, especially in development and testing techniques, security, and automation.

• Capability in troubleshooting and resolving production issues while demonstrating a positive attitude and eagerness to learn within a SCRUM team setting.

• Excellent communication skills both in writing and verbally.

• A Bachelor’s degree in Computer Science or equivalent industry experience is preferred.

Desired Qualifications

While not strictly required, the following experiences are desirable:

• Experience with AWS or other public cloud infrastructure platforms.

• Familiarity with observability tools such as DataDog and Grafana.

Work Environment

This position is fully remote, providing excellent flexibility for work-life balance. However, candidates should be prepared for occasional travel for in-person project or team meetings, which emphasize the importance of building connections in business relations.

Compensation and Benefits

Twilio offers competitive pay and numerous benefits, which may include:

• Generous paid time off.

• Parental leave and wellness support.

• Comprehensive healthcare benefits.

• Retirement savings programs.

• Opportunities for community service and volunteering support.

Twilio is dedicated to attracting candidates from diverse backgrounds and encourages people who may not follow a traditional career path to apply. They prioritize diversity and inclusion, and they are an equal opportunity employer, adhering to all local regulations and laws concerning employment practices. If you feel that your skills and experiences align with the requirements, you are encouraged to submit your application. Don’t hesitate to challenge yourself in a dynamic and innovative work environment at Twilio!

This job offer was originally published on weworkremotely.com