Technical Writer

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Position Overview

The job position is for a Technical Writer at Yuno, a company specializing in payment infrastructure to facilitate global market participation. This is a full-time remote position that requires a minimum of 4 years of experience. As a Technical Writer, your role will be integral in documenting product functionalities and enhancing user interaction with technical documents.

Company Background

Yuno is at the forefront of transforming payment infrastructures, providing organizations with cutting-edge solutions to streamline their payment operations globally. Founded by veterans in the payments and IT sectors, the company thrives on delivering high-performance payment orchestrations that ensure seamless integrations and accessibility for businesses operating worldwide. Yuno is committed to fostering an innovative environment, allowing their team members to make significant contributions towards the company's ambitious global expansion plans.

Key Responsibilities

In this role, your responsibilities will include:

• Delivering High-Quality Documentation: You will be tasked with creating, maintaining, and improving various forms of product documentation, such as user guides, FAQs, and technical manuals. Your work will be essential in enhancing user comprehension and satisfaction.
• Driving Vision and Strategy: As a Technical Writer, you will help outline and implement the documentation strategy that aligns with business objectives and user needs.
• Collaborating Across Teams: You will engage with diverse teams — including product managers, engineers, and designers — to gather pertinent information and convert complex technical concepts into user-friendly content.
• Championing Documentation Standards: It will be your responsibility to establish best practices, define style guides, and promote templates for consistent and quality content.
• Understanding the Audience: Conducting user research to tailor documentation to the needs of developers and customers will be a crucial part of your duties.
• Leverage Tools and Technologies: Employ state-of-the-art tools to streamline documentation processes and enhance the engagement of technical content.
• Measuring Success: You will set KPIs for evaluating documentation effectiveness, which helps in refining and improving content delivery.

Required Skills

Candidates should possess the following skills and qualifications:

• Fluency in English is essential.
• Proven experience as a Technical Writer or a similar role in industries such as software, fintech, or technology is preferred.
• Exceptional writing and editing capabilities to simplify complex information for a varied audience.
• A robust understanding of technical concepts such as APIs, software development, and systems architecture.
• Experience with documentation tools such as Confluence, MadCap Flare, GitHub, and Swagger.
• Ability to devise and execute a documentation strategy that is in sync with organizational goals.
• Excellent collaboration and interpersonal abilities to engage effectively with cross-functional teams.
• An analytical mindset with previous experience in measuring content success.

What Yuno Offers

Working at Yuno comes with a suite of benefits designed to accommodate and support your professional journey, such as:

• Competitive Compensation: Yuno offers a pay structure considered competitive within the tech industry.
• Remote Work Options: Employees can work from any location, providing flexibility in their work environment.
• Home Office Bonus: A one-time allowance is provided to help shape your ideal work-from-home setup.
• Work Equipment: Yuno supplies essential equipment required for effective work performance.
• Stock Options: Employees are offered stock options, enabling them to invest further in the company’s success.
• Health Plan: A health plan ensures well-being, accessible to employees worldwide.
• Flexible Days Off: Employees enjoy flexible holiday scheduling, promoting work-life balance.
• Growth Opportunities: Yuno encourages continuous professional and personal development through sponsored language and growth courses.

Conclusion

This Technical Writer position at Yuno is not just another job; it is an opportunity to become part of a highly innovative team that is focused on building advanced payment systems. If you have the required experience and are passionate about creating impactful documentation, this role may be the perfect fit for you.

This job offer was originally published on remotive.com