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Badger Meter, a global leader in water technology, is seeking a Technical Field Support Specialist to join its team. With a strong commitment to preserving the world's essential resource, water, Badger Meter has been at the forefront of innovative solutions for over a century. They aim to create sustainable water management systems that enhance efficiency and affordability for cities and businesses. The company thrives on principles of diversity, equity, and inclusion, making it a perfect workplace for those who value a collaborative culture.
The Technical Field Support Specialist, also referred to as a Solutions Consultant, will be responsible for delivering both technical and commercial support to various water and wastewater utility accounts primarily in Florida. This role involves establishing strong relationships with customers to ensure high satisfaction and customer retention.
Rapidly develop the necessary skills through company-provided training aimed at troubleshooting equipment and serving as an on-site resource for customer issues.
Understand how customers utilize Badger Meter products and identify additional solutions or enhancements that could be beneficial to them.
Build and maintain trust and confidence with customers, ensuring their needs are met satisfactorily.
Provide assistance to the commercial team in crafting business cases, proposals, and presentations which aid in maintaining and growing account relationships.
Comply with all safety and environmental regulations while performing such responsibilities.
The ideal candidate for this role should possess the following skills and qualifications:
Basic understanding of electrical theory and practical experience using a digital multimeter.
Previous experience in the water and wastewater industry is preferable, equipping the candidate with insights into current challenges and customer expectations within these sectors.
Proven capability to establish and nurture relationships at all levels within a customer account, demonstrating excellent interpersonal and communication skills, both written and verbal.
Willingness to travel extensively within Florida to address customer needs and support development efforts for existing accounts.
Physically capable of performing tasks that may require maneuvering through varied terrains, including safely climbing ladders and manipulating equipment as needed.
Proficiency in using CRM systems, ideally Salesforce, and familiar with Microsoft Office applications for effective communication and data management.
The job description does not explicitly mention a salary range. However, positions like Technical Field Support Specialists often command competitive salaries considering industry standards and specific requirements. Salary expectations can vary based on experience, additional certifications, and job performance.
Badger Meter emphasizes a strong company culture built around collaboration and support for diversity. They aim to empower their employees by creating an inclusive workplace where all voices are valued, and contributions are recognized. This culture of diversity encourages innovation and creativity, vital in a sector that aims to effectively manage resources and ensure sustainability.
As a specialist within Badger Meter, there will be ample opportunity for career advancement. The company believes in investing in its employees by providing several avenues for career growth and professional development. Employees are encouraged to pursue ongoing learning and skill enhancement, which increasingly aligns with the organization's goals and fosters employee retention.
This role serves as a critical link within the customer support structure, providing essential support that enhances the customer experience while promoting the company’s mission to safeguard public health and environmental integrity.
For those drawn to technical support and the water technology sector, this full-time position of Technical Field Support Specialist at Badger Meter presents an excellent opportunity to be part of a dynamic team dedicated to meaningful contributions to water conservation efforts. If you meet the essential qualifications and are excited about a career that can make a real difference, consider applying for this position. Join the fight to protect one of the world's most important resources while advancing your professional career.
This job offer was originally published on himalayas.app
April 21, 2025
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