Technical Content Writer

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Job Overview

The position available is for a Technical Content Writer at JUJUR, a company that specializes in creating high-quality documents for a technical audience. This is a full-time role based remotely from Romania. The writer will be responsible for crafting, editing, and managing various technical documents that help in support readiness, including training modules and knowledge base articles.

Responsibilities

The responsibilities of a Technical Content Writer at JUJUR are diverse and pivotal for the company's content strategy. The successful candidate will be tasked with:

• Researching, writing, editing, and developing support readiness materials which encompass training modules and knowledge base articles.
• Managing the content production process to ensure timely delivery and adherence to high-quality standards.
• Creating clear and concise technical documentation that is appropriate for support advocates as well as engineers.
• Improving and maintaining the quality of existing content through regular reviews and updates, ensuring that all materials are accurate and relevant.
• Scrubbing content items for continuous improvement, which involves a commitment to ensuring that all documentation meets the latest standards and requirements.
• Coordinating with various Lines of Business (LOB) to collect and integrate content requirements for different projects.
• Attending LOB meetings to better understand content needs and aligning strategies accordingly.
• Conducting publishing quality checks prior to content dissemination to make sure it is compliant with specified standards.
• Generating volume reports that track content production and consumption metrics.

Required Skills

Candidates applying for this role should possess a variety of skills and experiences that align closely with the responsibilities. The requirements for the Technical Content Writer position include:

• Proven experience in content management, particularly in a technical support environment.
• Strong proficiency in all aspects of the content production process, from research through to writing, editing, and development.
• Excellent technical writing and editing skills, showcasing an ability to communicate complex concepts in a clear and concise manner.
• An ability to ensure content quality through regular review and updates.
• Experience scrubbing content to maintain its accuracy and relevance.
• Knowledge of Line of Business content coordination processes.
• Willingness to participate actively in LOB meetings to gather requirements for content.
• Familiarity with quality checks to ensure publication standards are met.
• Ability to generate reports that assist in tracking production and consumption of content.
• Capability to contribute to or design/improvise a Style Guide based on project requirements.
• Openness to collaborate with documentation peers in advancing the overall quality of the documentation.
• Utilization of AI or other methods to enhance the efficiency of content writing tasks.

Benefits

JUJUR is committed to providing an attractive remuneration package that is commensurate with experience, skills, and performance. In addition to competitive pay, employees can expect:

• A dynamic international team that fosters a positive and friendly atmosphere.
• Guidance and tools to support personal and professional growth, helping employees to reach their full potential.
• Meal tickets to assist with dining expenses.
• Private healthcare coverage to ensure well-being.
• Flexibility afforded by a remote working environment, allowing employees in Romania to balance their personal and professional lives effectively.

Conclusion

The Technical Content Writer position at JUJUR is an exciting opportunity for individuals who have a strong background in technical writing and content management within a supportive and engaging environment. With a focus on both personal development and work quality, this role represents a significant chance for career advancement in the field of technical writing. Job seekers who meet the qualifications are encouraged to apply, as they will be joining a company dedicated to excellence in documentation and the creation of valuable resources.

This job offer was originally published on remotive.com