Survey Interviewer - Remote

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Job Overview

ICF is currently seeking Survey Interviewers to work remotely in a part-time capacity. This role involves supporting essential health-focused surveys for various federal and global health agencies. Successful candidates will play a critical role in collecting data through a structured telephone questionnaire. This position presents an opportunity for individuals who possess strong communication skills and are interested in contributing to public health research.

Work Environment

This role is fully remote and entails an average commitment of 20 to 29 hours per week. The working hours are flexible and can be adjusted according to individual schedules, with specific options provided by an ICF recruiter. If you prefer a job that offers flexibility and contributes to significant public health initiatives, this is an ideal position.

Key Responsibilities

As a Survey Interviewer, you will:

• Deliver scripted multiple-choice questions to respondents over the phone.
• Utilize a Computer-Aided Telephone Interviewing (CATI) system for recording responses.
• Remain neutral, engaging positively with interviewees regardless of their responses.
• Continue to build your skills by learning from colleagues and seeking guidance from your Team Lead.

Required Qualifications

To be eligible for this position, candidates should have:

• A high school diploma or GED.
• Residency in one of the specified states such as Pennsylvania, Texas, Georgia, and others.

Preferred Skills and Experience

While not mandatory, the following skills and experience will be beneficial for applicants:

• Call center, customer service, or collections experience for at least 6 months.
• Background in collecting and recording data from individuals.

Professional Skills

Successful candidates will exhibit:

• Excellent active listening and communication skills, both written and oral.
• A clear and coherent speaking voice.
• Ability to engage with the public positively.
• Competence in basic computer operations including data entry, with a typing speed of at least 30 words per minute.
• An understanding of meeting performance metrics.

Salary Information

The pay range for the Survey Interviewer position is dictated by various factors such as experience, skills, and geographic location. The estimated annual income for this role ranges from $25,839 to $43,926. It’s crucial to note that this salary range is determined based on full-time employment standards but can vary for part-time roles based on hours worked and responsibilities undertaken.

Working at ICF

ICF is recognized as a premier global advisory and technology services provider. What sets ICF apart from conventional consultancies is its blend of deep expertise and innovative technologies aimed at addressing complex challenges faced by clients. They are firmly committed to fostering an inclusive workplace that empowers all employees to thrive, promoting collaboration and personal growth throughout the organization.

Equal Opportunity Employment

ICF embraces diversity, providing equal employment opportunities regardless of race, gender identity, disability, or religious belief. To reinforce this commitment, the company offers reasonable accommodations during the application and employment processes. Candidates can request support via email for any specific needs.

Additional Policies

In accordance with its equity principles, ICF has established an AI Usage Policy for interviews to uphold the integrity and authenticity of the process. This means that applicants must present their skills and knowledge independently during the hiring procedure without external assistance from AI tools, ensuring an equitable environment for all candidates.

Conclusion

In summary, the part-time Survey Interviewer position at ICF offers a flexible, remote work structure for individuals who excel in communication and data collection. With opportunities for personal development and a focus on critical health research, candidates eager to contribute to meaningful projects within the United States are encouraged to apply. If you possess the required skills and qualifications, this position could be your next career step.

This job offer was originally published on himalayas.app