Specialist Technical Writer

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Company Overview

Hitachi Vantara is a global company recognized for its innovative approach to data management. It serves as a data foundation for various industries, empowering businesses to optimize operations and enhance customer experiences. One notable project includes the data infrastructure behind the Las Vegas Sphere, illustrating how Hitachi Vantara helps clients harness data for incredible outcomes. With a vision aimed at supporting a diverse team of innovators, the company is currently experiencing a growth phase, inviting passionate individuals to contribute to its mission.

Team Structure and Role

The company is seeking a Specialist Technical Writer to become a key member of their management software team. This role is crucial for creating comprehensive product documentation, requiring significant interaction with various teams to ensure the creation of high-quality materials. The Specialist Technical Writer will collaborate with software developers, product managers, and sales professionals, gathering insights and data necessary for developing content.

Responsibilities

The responsibilities of this role are multifaceted and involve a range of activities:

• Collaboration: Work closely with subject matter experts to establish technical specifications and determine the subject matter required for publication.
• Research & Analysis: Gather and analyze data from various sources to inform the content creation process. This involves substantial research to ensure accuracy and relevance.
• Content Development: Create information development and publishing strategies that meet both departmental standards and specific project requirements. This includes consulting with the technical publications leadership team and cross-functional product teams.
• Technical Writing: Develop product information that is clear, concise, and accessible to varied audiences, including both native and non-native English speakers. Organizing complex technical terms into easily understandable language is essential.
• Terminology Clarification: Work closely with software developers to ensure consistency in both product offerings and documentation.

Required Skills and Qualifications

To qualify for this position, candidates need to possess a certain skill set and educational background:

• A BA/BS degree in relevant fields such as English, Journalism, or Computer Science.
• A technical writing certification is advantageous and adds value to candidates' profiles.
• Candidates should be organized self-starters with a strong inclination towards action and the capability to work effectively in cross-functional teams.
• A minimum of 10 years of experience in software documentation, along with proven technical writing and editing skills, is required. Candidates must demonstrate superior command of the English language.
• Technical Aptitude: Must exhibit a strong ability to learn software products through hands-on experience.
• Proficiency in tools such as DITA, XML, MS Visio, Adobe Acrobat, and API tools, including Swagger, is critical. Experience with SDL Tridion Docs or similar Component Content Management Systems is essential.
• Understanding of topic-based authoring and the principles of reusable information architecture is a must.
• Familiarity with agile development processes and relevant software tools like JIRA and Confluence is required, along with experience in project management and team leadership.
• Knowledge of GEN AI systems is also a valuable asset.

Work Environment and Culture

Hitachi Vantara prides itself on fostering an inclusive work environment. The company actively promotes diversity, equity, and inclusion (DEI) in its culture, believing that a range of perspectives fosters innovation and powerful results. They encourage individuals from all backgrounds to apply and become part of their dynamic team.

They also emphasize a supportive workplace with flexible arrangements tailored to employees' needs, thereby promoting a good work-life balance. Employees can expect to be part of a collaborative environment where they will have opportunities to grow and develop, experiencing a sense of belonging while working alongside talented professionals.

Compensation and Benefits

Details about salary are not explicitly mentioned, but Hitachi Vantara is known for offering industry-leading benefits that attend to employees' holistic health and well-being. The company is committed to establishing a workplace that allows for personal and professional growth, ensuring that employees feel supported in their roles.

Conclusion

In summary, the Specialist Technical Writer position at Hitachi Vantara is a rewarding opportunity for experienced technical writers looking to contribute to a major global company. With a focus on quality documentation and collaboration within a diverse team, it’s an excellent fit for individuals eager to make significant contributions through their trade.

This job offer was originally published on remotive.com