Software Engineer, Growth (All Levels)

Related keywords: network engineer remote jobremote job in healthcarehealthcare remote job

Overview

Pomelo Care, the national leader in evidence-based healthcare for women and children, is seeking a Software Engineer for their Growth team. This remote-first company provides personalized clinical interventions covering reproductive health to preventive care. They leverage technology, including AI, to improve healthcare delivery and patient experiences.

Role Importance

The role of the Software Engineer in Growth is critical as Pomelo aims to utilize advancements in AI for patient acquisition and retention. This position is key to shaping how potential patients perceive Pomelo’s services and how the company maintains ongoing engagement with existing patients. The Growth team is presented with an exciting opportunity to innovate and experiment with new methodologies, specifically using Large Language Models (LLMs), to enhance communication and outreach strategies.

Responsibilities

As a Software Engineer on this team, your tasks will include:

• Prototyping and building features to enhance the patient outreach and automated re-engagement platform.
• Testing and iterating on voice agents to improve patient onboarding.
• Improving the AI-generated messaging framework to explore new communication channels.
• Taking complete ownership of significant product areas, including developing new products from the ground up.
• Collaborating with the data science team to derive insights from patient engagement data and translating them into practical product enhancements.

Challenges

You will need to address several key challenges:

• How to effectively communicate the value of Pomelo’s services to prospective patients.
• Leveraging voice AI technologies to facilitate large-scale patient outreach.
• Developing strategies to re-engage patients who may stop interacting with the service.
• Personalizing messaging using LLMs to maximize patient engagement and response rates.
• Analyzing why certain patients engage while others do not, to create effective retention strategies.

Technical Environment

The tech stack at Pomelo includes React, Kotlin, Python, Dagster, dbt, and SQL. The focus on voice AI models and LLMs is critical for messaging and outreach operations, positioning the engineer to apply cutting-edge technologies in practical applications.

Required Skills

Ideal candidates will possess:

• A strong foundation in computer science, typically a bachelor’s or master’s degree, or equivalent professional experience.
• Prior experience in building and deploying high-quality software, particularly related to growth, engagement, or outreach-focused products.
• Competence in full-stack development, moving between frontend, backend, and data tooling.
• A passion for applying AI and LLMs to solve real-world product problems.
• An inclination towards staying updated on trends in LLM coding to enhance engineering output.
• Comfort with rapid experimentation and adapting to ambiguous scenarios.

The following qualifications are especially sought after:

• Experience in creating communication systems at scale.
• Familiarity with voice AI, conversational agents, or related technologies.
• A background with data pipelines, analytics, or experimentation frameworks.
• Previous experience in a dynamic, product-oriented setting.

Why Join Pomelo Care?

Joining Pomelo offers an opportunity to shape the future of a mission-driven startup that prioritizes patient welfare. The role promises personal growth, learning opportunities, and a chance to contribute to meaningful healthcare solutions. Pomelo Care fosters a diverse workplace culture and commits to respect individuals from all backgrounds.

Compensation and Benefits

Pomelo Care provides a competitive and comprehensive benefits package, which includes:

• Competitive healthcare benefits to ensure employee well-being.
• Generous equity compensation, aligning employee interests with company success.
• Unlimited vacation, promoting a healthy work-life balance.
• Membership in the First Round Network, offering resources for mentorship and professional growth.

The salary range is estimated between $160,000 to $220,000, depending on various factors such as qualifications, experience, and skill set. The company aims for candidates to typically fall within the middle of this range. Given that the role is open to varying skill levels, the precise salary can be negotiated based on the successful candidate’s background.

Conclusion

Pomelo Care is at the forefront of innovative healthcare technology aimed at enhancing the lives of women and children. The Software Engineer role on the Growth team presents an exciting avenue for growth, creativity, and making a tangible difference in healthcare delivery. The diverse and inclusive culture at Pomelo is indicative of its commitment to hiring a talented team to tackle the unique challenges associated with healthcare.

This job offer was originally published on himalayas.app