Senior Web Designer, Customer Education

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Job Overview

The position of Senior Web Designer at Webflow involves creating engaging and intuitive digital experiences for Webflow University. The designer will be responsible for crafting user flows, wireframes, and interactive content, along with designing compelling graphics, illustrations, and branded elements. Moreover, the selected candidate will have the opportunity to build a scalable design system that ensures consistent design across all platforms. This role is pivotal for enhancing customer education and requires a creative individual with a strong background in web design.

Key Responsibilities

The Senior Web Designer will handle a variety of responsibilities critical to meeting the company's goals, including:

  • Collaborating with the Webflow University Platform team to execute large-scale initiatives.

  • Creating intuitive user flows, wireframes, prototypes, and engaging interactive content.

  • Developing and maintaining visual assets like illustrations and graphics that contribute to a cohesive customer education experience.

  • Building and maintaining a design system that includes brand guidelines, design specifications, and reusable components.

In addition, the Senior Web Designer will work closely under the guidance of the Sr. Manager of Education Platforms, ensuring that the educational materials created align with Webflow's overall design and educational strategies.

Required Skills

Applicants for the Senior Web Designer position should have the following skills and qualifications:

  • Experience in designing, developing, and maintaining websites for SaaS and/or enterprise software products. Experience focusing on customer education or product enablement would be a significant advantage.

  • Proficiency in Figma or similar design tools for creating wireframes, prototypes, and high-fidelity mockups. Familiarity with designing in Webflow is preferred.

  • Experience in crafting intuitive navigation structures and search functionalities that enhance the user experience.

  • Ability to thrive in ambiguous environments, proactively identifying solutions, driving initiative, and establishing clarity in design processes.

  • Strong communication skills are essential for articulating design decisions, navigating feedback effectively, and building alignment with stakeholders.

Company Culture and Core Values

Webflow values its employees' contributions and fosters a strong company culture based on several core behaviors:


  • Obsessing over customer experience: Understanding the needs of customers and delivering work that meets high standards of excellence.

  • Moving with heartfelt urgency: Recognizing the importance of time in delivering services to customers and managing work processes efficiently.

  • Saying the hard thing with care: Encouraging open, respectful dialogue, where difficult conversations are handled thoughtfully to facilitate growth and improvement.

  • Making your mark: Seeking unique ways to create meaningful impact and celebrating colleagues who go above and beyond.

Salary and Benefits

The salary for this role varies according to geographic location and qualifications. Specifically, the compensation package is divided into zones based on the U.S. market:

  • Zone A: $114,950 – $155,800
  • Zone B: $108,300 – $146,300
  • Zone C: $101,000 – $137,275

Candidates will also be eligible to participate in Webflow’s company-wide bonus program, which is based on the company’s overall performance against its financial and operational goals.

Additional benefits for employees include:

  • Equity ownership (RSUs) in a growing company.

  • 100% employer-covered healthcare, vision, and dental insurance for full-time employees and dependents.

  • Flexible Paid Time Off (PTO) and a sabbatical program to support work-life balance.

  • Access to mental wellness resources including professional coaching, therapy, and an Employee Assistance Program.

  • Participation in a 401k plan or pension schemes as required by law, along with various financial wellness benefits.

Conclusion

Becoming a Senior Web Designer at Webflow offers not only an opportunity to work in a dynamic, inclusive environment but also the chance to make a meaningful contribution to customer education. It requires creativity, an eye for detail, and a strong collaborative spirit. Those interested must have relevant experience in web design, particularly in SaaS environments, and hold proficiency in design tools like Figma. If you are passionate about creating exceptional user experiences and getting involved in shaping educational content for a leading platform, this position could be the right fit.



This job offer was originally published on jobicy.com

Webflow

USA

Web design

Full-time

April 5, 2025

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3 clicks on Apply Now

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