Senior Technical Writer

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Overview of the Company

Blackpoint Cyber is a leading provider specializing in cybersecurity solutions, particularly focused on threat hunting, detection, and remediation technologies. The company was founded by professionals with substantial experience in the National Security Agency (NSA), who aimed to adapt national security-grade technology for commercial applications. With a substantial $190 million Series C funding round, Blackpoint is currently in a phase of hyper-growth, reflecting its commitment to innovation in the cybersecurity domain.

Position Overview

The role being offered is for a Senior Technical Writer, responsible for creating comprehensive documentation targeted at customers utilizing Blackpoint’s products. This position plays a crucial role in ensuring that users can effectively utilize the technology by providing clear and concise documentation. The Senior Technical Writer will collaborate closely with various stakeholders, including software engineers, product managers, and technical support teams, to compile and synthesize information.

Key Responsibilities

• Research, write, and edit technical documents tailored for different audiences, producing user guides, configuration manuals, and troubleshooting resources.
• Collaborate with cross-functional teams to gain a thorough understanding of the company's products and services.
• Validate the accuracy of all documentation by testing content with actual software products and services.
• Manage multiple documentation projects while balancing deadlines and priorities effectively.
• Develop and implement writing guidelines to ensure consistent style and structure across all published materials.
• Stay updated with the latest trends in the industry to integrate best practices into the documentation.
• Continuously familiarize oneself with Blackpoint’s product offerings to maintain relevant and effective documentation.

Required Skills and Qualifications

A successful candidate for the Senior Technical Writer position should possess a robust background, including:

• A minimum of 5 years of experience in technical or professional writing, particularly in the cybersecurity field.
• A demonstrated ability to convey complex ideas simply and clearly for diverse audiences, matching the documentation to the users' technical proficiency.
• Experience conducting extensive research through various means, such as software testing, attending demo sessions, and interviewing subject matter experts.
• Familiarity with different writing styles including topic-based authoring, task-oriented writing, and minimalist documentation approaches.
• Proven leadership skills in managing documentation projects, with the capability to undertake independent writing tasks that contribute to the delivery of extensive documentation projects efficiently.
• High-level expertise in best practices for technical writing to ensure documentation is both effective and maintainable.

Company Culture and Benefits

Blackpoint Cyber is dedicated to fostering an inclusive work environment encouraging applications from individuals of all backgrounds. The company is committed to equality of opportunity in every aspect of employment, ensuring that candidates are evaluated based on merit. For employees located in the United States, Blackpoint provides competitive benefits—including Health, Vision, Dental, and Life Insurance—as well as a robust 401k plan, Discretionary Time Off, and additional perks.

Conclusion

This position is an excellent opportunity for experienced technical writers looking to advance their careers in the cybersecurity sector. With a strong emphasis on collaboration, research, and communication skills, candidates who meet the qualifications will be well-positioned to succeed in this demanding yet rewarding role at Blackpoint.

This job offer was originally published on remotive.com