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Ramp is a rapidly growing financial operations platform aimed at assisting businesses in optimizing their time and resources. Established in 2019, Ramp aims to redefine corporate financial operations through innovative products like payments, corporate cards, vendor management, and more, helping businesses save $10 billion and 27.5 million hours collectively. The organization's clientele spans various sectors, from family-run farms to large e-commerce businesses and startups in advanced fields such as aerospace. Ramp's notable achievements have earned it spots on numerous prestigious lists, including Fast Company’s Most Innovative Companies and Forbes' Cloud 100.
Ramp is currently seeking a Senior Risk Operations Specialist in the area of Underwriting. This position plays a vital role in the Risk Strategy & Operations team, focusing on the execution of operational initiatives to enhance underwriting and customer risk management while ensuring fraud mitigation. Candidates are expected to show expertise in underwriting processes, manage customer risk effectively, and be able to analyze various risk factors, including credit and fraud risks.
This is a full-time remote position specifically designed for candidates based in the United States. Weekend work will be part of the responsibilities, allowing flexibility to choose between Saturday or Sunday.
The responsibilities associated with this role are diverse and impactful, including:
Developing and executing Ramp’s risk underwriting policy used to onboard new businesses to the platform.
Building and maintaining monitoring dashboards to track underwriting outcomes, processes, and losses.
Collaborating with product and engineering teams to create tools that enhance operational efficiency in risk assessment.
Investigating and analyzing emerging trends in underwriting and fraud to innovate Ramp's decision-making systems and policies.
Providing an exceptional customer experience while managing risk, ensuring effective handling of support requests via phone and email.
Mentoring peers within the underwriting team to enhance decision-making quality and operational workflows.
Coordinating cross-functional efforts to implement risk solutions and address systemic issues affecting underwriting and fraud processes.
Candidates must meet the following criteria:
A minimum of 5+ years of relevant experience in Underwriting, Credit Risk Management, or Fraud Risk Management.
Familiarity with consumer, corporate, or small business payment solutions, lending, or related sectors.
Demonstrated excellence in written and verbal communication skills to effectively interact with various stakeholders.
Background in customer support, specifically via email, is crucial. A strong analytical mindset and investigative capabilities are also necessary.
A BA/BS from an accredited university is required.
While not required, the following skills or experiences will be considered advantageous:
Experience in rapidly growing startups.
Involvement with the development of complex financial products.
Proficiency in SQL or Python to analyze data and identify patterns.
A strong background in customer support via phone advocacy.
Ramp offers competitive compensation based on location:
For candidates situated in New York City or San Francisco, the salary range is $124,700 - $171,500.
For all other locations, the pay range is $112,200 - $154,350.
In addition to competitive salaries, Ramp provides an attractive benefits package, including:
100% medical, dental & vision insurance coverage for employees.
Partial coverage for dependents.
401k plan with employer match for contributions made while employed.
Flexible paid time off (PTO), fostering work-life balance.
A Fertility Health Reimbursement Account (HRA) up to $5,000 annually.
Stipends to help set up a work-from-home office.
Wellness stipends and parental leave, all aimed at supporting employee wellbeing and family needs.
In conclusion, the Senior Risk Operations Specialist position at Ramp represents an exciting opportunity for professionals seeking to dive into the financial operations landscape and affect change via risk management strategies. The role requires a solid understanding of underwriting processes, hands-on experience in risk assessment, and the ability to mentor and lead teams. With comprehensive compensation and benefits offerings and the flexibility of remote work, this position is a compelling opportunity for qualified candidates.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
