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The Wikimedia Foundation is seeking a Senior Product Manager for its Fundraising Customer Relationship Management (CRM) system. This role directly contributes to the organization's ability to gather donations and support its mission of providing free knowledge globally. In this position, the appointed Senior Product Manager will work closely with fundraising teams to drive initiatives that enhance the CiviCRM system's functionality and usability. The successful candidate will join a collaborative team committed to driving operational excellence and fundraising success.
The Senior Product Manager will be tasked with several key responsibilities, including:
Product Vision & Strategy: Define and advocate for the product vision and strategy for the CRM system aligned with the organization's fundraising priorities. Develop and maintain a product roadmap reflecting user needs and prioritizing features based on fundraising value.
User Engagement: Actively engage with all CRM users and stakeholders including fundraising, donor engagement, marketing, and program teams. Focus on understanding their goals, workflows, and pain points to enhance CRM functions that improve user experience.
Technology Integration: Drive the integration of the CRM system with other tools and platforms, optimizing workflows and maximizing data insights.
Training & Documentation: Provide training and mentorship to teams to ensure efficient use of CiviCRM. Develop robust documentation that outlines CRM features and workflows.
Project Collaboration: Work on project planning, participate in sprint planning for CRM tasks, and evaluate CRM products and services for ongoing improvements.
To succeed in this role, candidates should possess the following skills and experience:
Experience: 3-5 years in product management focused on creating product roadmaps and strategies.
Communication Skills: Outstanding verbal and written communication skills, able to articulate complex technical requirements to non-technical audiences and vice versa.
Project Management: Strong project management and time management skills, demonstrating agility to work with multiple teams and technologies effectively.
Data Analysis: Expertise in analyzing data to drive product decisions, along with a solid understanding of fundraising operations and non-profit sector dynamics.
Leadership Qualities: Ability to influence and lead cross-functional teams in a collaborative environment.
The Wikimedia Foundation also seeks candidates who:
It would be an advantage if candidates have:
The anticipated annual pay range for this position, particularly for candidates situated in the United States, lies between $104,691 and $161,585. The exact compensation will vary based on various factors, including the candidate’s experience, skills, and the cost of living in their respective location. For positions located outside of the U.S., the pay will be adjusted accordingly, and candidates will not be asked about their past salary.
The Wikimedia Foundation prides itself on being an equal-opportunity employer dedicated to fostering a diverse workforce. The organization actively encourages applicants from a wide range of backgrounds. The Foundation aims to cultivate an inclusive workplace, ensuring that discrimination based on race, gender, age, or any other legally protected characteristics has no place in its hiring practices.
As a remote-first organization, the Wikimedia Foundation comprises staff from over 40 countries worldwide. This aspect lends itself to a dynamic, globally connected work atmosphere where individuals can engage with diverse perspectives and skillsets.
For candidates prepared to take on this significant role within the Wikimedia Foundation, the Senior Product Manager position offers a chance to impact the organization profoundly. The successful candidate will contribute to advancing the organization's goals around free knowledge while enjoying a competitive salary and a supportive, diverse workplace culture.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
