Senior People Operations Generalist

Related keywords: help desk remote jobremote job hrcompliance remote job

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Overview of the Position

GoFundMe is seeking a Senior People Operations Generalist to join their dynamic People Team. The company has a global community focused on helping each other, and the individual will play a pivotal role in achieving operational excellence while enhancing the overall employee experience. This position emphasizes the importance of building seamless people operations that empower employees and cultivate a positive workplace culture.

Key Responsibilities

People Operations Compliance

In this role, the Senior People Operations Generalist will take ownership of core People Operations processes, policies, and programs. They will ensure these are optimized for efficiency and provide a great employee experience. Responsibilities include:

• Acting as the primary contact for HR-related inquiries, managing requests through the internal help desk system.
• Improving onboarding and offboarding processes. This involves leading new hire onboarding sessions and exit interviews to ensure a seamless experience for new employees and managers in the organization.
• Maintaining and updating employee records while ensuring confidentiality and compliance with data security protocols.
• Keeping up to date with global employment laws and regulations, proactively addressing any necessary compliance adjustments.
• Assisting in launching and managing mandatory training related to compliance, including programs on anti-harassment, and discrimination policies.

Performance Management and Engagement

The Generalist will lead the annual performance management process, overseeing the review cycle and ensuring alignment with business goals. Specific tasks include:

• Coordinating performance reviews and managing employee engagement surveys, using feedback to develop actionable insights in collaboration with People Partners.
• Supporting the organization in creating a culture of ongoing feedback and ensuring effective performance management systems are in place.

Benefits and Leave Management

In terms of benefits and leave management, the Senior People Operations Generalist acts as a key contact for benefits-related issues. Responsibilities include:

• Managing the Leaves and Accommodations program and ensuring a positive employee experience.
• Handling administration of leave tracking through the relevant systems, conducting meetings to support return-to-work strategies, and keeping records in line with compliance requirements.
• Managing the Benefit Administration System and assisting with Workers’ Compensation management.

General Team Support

The successful candidate will provide proactive and operational support to People Partners across various HR functions. Responsibilities include:

• Leading people-related projects and initiatives, including workforce planning and organizational development.
• Becoming proficient in people data tools such as Paylocity, Culture Amp, and Visier, to aid in making data-informed decisions.
• Collaborating with cross-functional teams to improve employee engagement practices.

Required Skills

Candidates must possess:

• 6-8+ years of HR experience, particularly in people operations, compliance, and strategic HR, particularly in the technology sector.
• Proficient knowledge of HR systems.
• Strong project management skills, ability to communicate effectively, and capacity to engage with employees and managers from various departments.
• A proven track record of problem-solving, attention to detail, and making strategic decisions based on data.

Ideal Candidate Profile

The ideal candidate for this position is described as:

• A natural relationship-builder with exceptional communication skills.
• Proactive and solution-oriented, with a desire for excellence.
• Committed to aligning work with the company values of being driven by purpose and making a significant positive impact.

Attributes

• True eagerness to enhance employee experience.
• Exceptional interpersonal skills.
• Natural ability to collaborate with colleagues across various departments to ensure goals are met seamlessly.

Salary Information

While specific salary details have not been provided, GoFundMe is known for offering competitive benefits, including healthcare, flexible time-off policies, and additional support options, suggesting an overall attractive compensation package that reflects their mission-driven goals.

Why Join GoFundMe?

Working at GoFundMe means:

• Being part of a mission-driven organization that positively affects millions every year.
• Engaging in a diverse and innovative work environment.
• Enjoying competitive compensation and benefits designed to support employee well-being, including financial assistance for hybrid work and generous parental leave policies.
• Making a difference through volunteering and employment engagement initiatives.

Company Culture

GoFundMe prides itself on its core values, encouraging an optimistic culture that embodies trust, urgency for excellence, and a collaborative spirit. Prominent initiatives around diversity, equity, and inclusion (DEI) make it a welcoming workplace for candidates from various backgrounds.

By joining GoFundMe, employees will immerse themselves in an environment where they are not just working but are part of a greater cause dedicated to helping others.

This job offer was originally published on himalayas.app