Global Payments is a prominent company engaged in providing innovative payment solutions to facilitate smooth transactions between buyers and sellers. Every day, they empower millions of individuals globally, making it possible to move money effortlessly through various channels. The company caters to the needs of over 3 million businesses, 1,300 financial institutions, and more than 600 million cardholders, showcasing their extensive reach and impact in the payment industry.
Position Summary
The role of Senior Director of Product at Global Payments focuses on leading the product strategy and execution for the Genius Small Business and Retail platform. This crucial role entails supervising the product direction for Genius S, which encompasses the core Point of Sale (POS) functionalities, alongside a suite of Value-Added Services (VAS) designed to enhance merchant capabilities. The Senior Director will work diligently towards creating a robust, scalable, and user-friendly ecosystem that aids small and growing merchants worldwide in managing their business operations effectively.
Key Responsibilities
Product Strategy & Platform Leadership
In this role, the Director will:
Define and lead a multi-year product strategy aligned with company growth and market needs.
Establish a strategic roadmap focusing on both core POS capabilities and Value-Added Services (VAS).
Identify and leverage opportunities to expand the Genius platform by integrating new features and capabilities.
Ensure the seamless evolution of the Genius S platform, enhancing merchant operations and experiences while contributing to overall business growth.
Core POS Leadership & Strategy
The Senior Director will:
Oversee the development of core POS functionalities, enhancing merchant workflows and transaction management systems.
Ensure the platform's reliability and usability are maintained through continuous improvement efforts.
Collaborate with engineering and design teams to enhance platform performance and intuitiveness for daily usage.
Value-Added Services (VAS) Portfolio
The role will also involve:
Leading the product strategy and roadmap for VAS offerings that extend Genius functionalities.
Balancing merchant value creation while exploring business growth opportunities through service scalability.
Maintaining seamless integration of VAS into the core platform, ensuring a cohesive user experience.
Product Portfolio & Roadmap Governance
The Senior Director will:
Own and prioritize the product portfolio for Genius Small Business, ensuring initiative alignment with overall business objectives.
Establish governance frameworks to maintain platform consistency while allowing for appropriate adaptations to meet regional needs.
Continuously assess product performance, market dynamics, and competitive landscape to inform strategic decisions and roadmap adjustments.
Cross-Functional Collaboration
Collaboration is vital in this position, and the Director will:
Partner closely with Engineering, Product Design, and Operations teams, ensuring successful product development and delivery.
Align product plans with Sales, Marketing, and other commercial teams to drive effective product commercialization.
Act as a leader within the organization, ensuring strategic alignment and collaboration across multiple product domains and regional teams.
Merchant Experience & Market Impact
Championing the merchant's perspective, the Senior Director will:
Ensure that the Genius S platform provides intuitive and reliable commerce capabilities.
Drive improvements that streamline merchant operations and simplify onboarding processes.
Balance user experience priorities with operational scalability and business performance outcomes.
Organizational Leadership
The Candidate is expected to:
Lead and mentor a team of product managers and cross-functional contributors.
Foster a culture of accountability and product excellence across the organization.
Provide insights into the product strategy and roadmap, sharing updates on progress and performance metrics with stakeholders.
Required Qualifications
Candidates applying for this role should possess:
A minimum of 10 years of product management experience, particularly in senior leadership roles overseeing complex product platforms.
Proven ability to lead product strategy for B2B software, payments solutions, or POS systems.
Experience managing multi-team product portfolios and driving alignment among engineering, design, and commercial teams.
Demonstrated skills in strategic thinking combined with a practical execution in dynamic environments.
Strong communication and leadership capabilities with a history of influencing senior stakeholders.
Preferred Qualifications
Additionally, preferred candidates should have:
Experience in defining and scaling software product strategies, especially in global payments.
Understanding compliance frameworks, localization, and regional market dynamics.
Experience in managing globally distributed teams and effectively navigating diverse cultural environments.
Core Competencies
Successful candidates will have:
Expertise in platform and product design thinking.
Proficiency in international product strategy and cross-market prioritization.
Strong alignment with stakeholders across various product domains.
Conclusion
In summary, this leadership role at Global Payments is an exciting opportunity for candidates who are passionate about shaping the future of payment solutions and leading a team focused on innovation in technology. By leveraging their unique skills and experiences, the Senior Director will contribute significantly to the evolution and success of the Genius Small Business and Retail platform.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
