Salesforce Administrator

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Introduction

R1 RCM Inc. is a highly regarded provider of technology-enabled revenue cycle management services, primarily focused on addressing challenges faced by health systems, hospitals, and physician practices. Headquartered in Chicago, R1 RCM is a publicly traded organization with a strong presence both domestically in the United States and internationally. The company is dedicated to its mission of managing revenue efficiently, allowing healthcare providers and patients to prioritize what truly matters.

Company Values and Culture

The company emphasizes a commitment to client, patient, and employee satisfaction. With a proven operating model, R1 RCM effectively enhances the financial performance of healthcare organizations while reducing operational costs and improving the overall patient experience. Employees are encouraged to be proactive, think creatively, and actively contribute to initiatives that make a meaningful impact in the healthcare sector.

Job Role

R1 RCM is currently seeking a Salesforce Administrator to manage the configuration, support, and maintenance of their Salesforce platform effectively. The role requires an individual with 5-7 years of Salesforce administration experience. Notably, the position necessitates a strong understanding of various administrative aspects, including user maintenance, report and dashboard generation, as well as daily management of Salesforce's lead and opportunity pipelines.

This position is critical as the Salesforce Administrator will engage with various internal users to understand their needs and provide ongoing support effectively. Responsibilities also include basic administrative functions, such as managing user accounts, testing, and quality assurance tasks.

Responsibilities

The primary duties and responsibilities associated with this role include:

• Handling basic Salesforce administrative functions such as user maintenance and report generation.
• Assisting in the training of new users and enhancing the organization’s Salesforce skills.
• Supporting special projects as required by team members.
• Managing data feeds and integration with platforms like Pardot and ServiceNow.
• Collaborating with team members to develop effective solutions to meet business needs.
• Testing and improving application stability and functionality.
• Managing and documenting solutions in the ticketing system for troubleshooting.

Required Skills

To thrive in this role, candidates must possess the following qualifications:

• Salesforce Administrator Certification is mandatory.
• A solid background in Salesforce administration and app development.
• Proficiency in user provisioning, data management, and the ability to configure custom applications and security settings.
• Excellent verbal communication skills to ascertain user needs and implement changes effectively.
• Capability to design new processes while facilitating user adoption.

Salary and Benefits

For this position based in the United States, the base salary ranges from $59,282.00 to $110,424.03 per year, depending on the individual's role, level, location, and relevant experience. In addition, employees may participate in the company’s annual bonus plan, with a target of 10.00% of the base salary. R1 RCM is committed to providing competitive compensation, a comprehensive benefits package, and opportunities for ongoing professional development.

Career Growth and Company Commitment

Working at R1 RCM opens doors to continuous learning and collaboration across various teams, paving the way for employees to explore diverse career paths. The company places significant value on a culture that fosters bold thinking, creativity, and impactful contributions to the healthcare community. Additionally, associates are recognized for their efforts to go beyond regular expectations, ensuring both customer success and enhanced patient care. R1 RCM also emphasizes community engagement and team welfare, underscoring the importance of nurturing a supportive and inclusive work environment.

Equal Employment Opportunity

R1 RCM Inc. is committed to equal employment opportunity principles. The company’s hiring and employment practices are not influenced by an applicant’s age, race, gender, religion, or any other factor protected under federal, state, or local laws. Moreover, for candidates with disabilities, reasonable accommodations are made during the application process.

Conclusion

The Salesforce Administrator role at R1 RCM presents an exciting opportunity for individuals passionate about utilizing their Salesforce expertise in a dynamic healthcare setting. With competitive pay, a supportive work culture, and an opportunity for substantial career development, this position can be a fulfilling next step for professionals in the Salesforce ecosystem.

This job offer was originally published on himalayas.app