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Crayon is seeking a Sales Operations Specialist who will be responsible for managing key operational tasks and supporting sales teams to drive growth. This position offers the opportunity to work in a dynamic environment that emphasizes collaboration among a team of subject matter experts, enhancing business success and culture.
The role is situated in Wooburn Green, Buckinghamshire, UK. It reports directly to the Operations Director, and applicants must have valid working visas for the UK, as well as proficiency in English, both written and spoken.
The position allows for a hybrid work arrangement, which means that employees will have the flexibility to work both in an office environment and from home. This flexibility is crucial for maintaining work-life balance and adjusting to individual preferences.
The Sales Operations Specialist will engage in various key responsibilities that include:
Managing Operational Administrative Tasks: Overseeing the end-to-end process for software and Crayon services.
Supporting Sales Teams: Collaborating with sales teams and other business areas to facilitate client retention and growth by managing incoming quotes and orders, and leading the renewals process for vendors.
Customer Assistance: Aiding customers in making the best software investment decisions while driving optimal outcomes through facilitation.
Renewals Management: Proactively managing the renewals process to ensure timely and accurate offerings while optimizing cost management.
Pre- and Post-Purchase Management: Overseeing processes that maximize the best pricing options for customers from the initiation of the purchase through successful deployment.
Vendor Collaboration: Working with key vendors such as Microsoft, Adobe, Veeam, Oracle, Nitro, and Rubrik.
System Utilization: Engaging with internal systems like CRM, D365FO, Jira, and Zendesk to track and assist in sales operations.
Candidates are expected to possess the following skills and competencies:
Experience: A minimum of 3 years of experience in a related role (e.g., customer service, support, Software Specialist, Operations Specialist).
Software & ERP/CRM Experience: Proficiency with software systems and experience working with ERP/CRM systems is vital.
License Management: Familiarity with software licenses from vendors such as Microsoft, Adobe, VMware, Citrix, Veeam, and Oracle.
Cost Optimization: Demonstrable expertise in optimizing expenses and delivering cost savings across accounts.
The ideal candidate should embody several personal attributes, including:
Responsibility and Pressure Management: A strong sense of responsibility and capability to perform well under pressure.
Teamwork and Social Skills: Effective communication and superior social skills that empower individuals to collaborate seamlessly with teammates.
Customer Orientation: A customer-first approach with a commitment to service excellence and precision.
Problem-Solving Skills: An interest in problem-solving with a holistic view of cause and effect dynamics.
While the specific salary details are not disclosed within the job listing, the position boasts an attractive remuneration package as part of the offer. Benefits include:
Career Opportunities: Opportunities for ongoing career growth and development.
Technological and Professional Development: Access to tools and resources essential for professional enhancement.
HMO Coverage: Health Maintenance Organization (HMO) coverage for employees and up to two dependents.
Sick and Annual Leave: A provision of 10 sick leaves and uncapped annual leave.
Employee Assistance Program: Programs to support employees in times of need.
Social Events: Regular company events and social gatherings to foster a sense of community within the workplace.
Crayon emphasizes the importance of diversity, equity, inclusion, and belonging (DEIB). The company actively welcomes applications from candidates of all backgrounds, regardless of race, age, origin, religion, sexual orientation, or disability status. They strive to enrich their team dynamics through diverse experiences, making the work environment vibrant and inclusive.
Potential candidates requiring any assistance during the application process are encouraged to reach out for reasonable accommodations. Furthermore, this position represents an excellent opportunity for job seekers focused on operations within sales frameworks, where they can showcase relevant experiences and contribute significantly to company objectives at Crayon.
This job offer was originally published on jooble.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
