Sales Operations Specialist

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Job Overview

The Sales Operations Specialist position at Crayon offers an exciting opportunity to manage key operational tasks aimed at supporting the sales teams effectively. Located in Wooburn Green, Buckinghamshire, this role is designed for individuals eager to contribute to a dynamic culture focused on success and innovation. The specialist will report to the Operations Director and will play a vital role in ensuring the efficiency of operations related to software sales and services.

Responsibilities

As a Sales Operations Specialist, you will be engaging in various operational administrative tasks associated with the end-to-end process for Crayon Services and relevant software solutions. Your key responsibilities will include:

1. Supporting Sales and Clients: You will actively assist customers in making informed software investment decisions, which is crucial for retaining and growing the company's client base.

2. Managing Renewals: Your proactive approach will be essential in managing renewals effectively, ensuring they are accurate and delivered on time. You'll work to optimize costs throughout the renewal cycle.

3. Pre- and Post-Purchase Management: You will oversee the entire purchasing process, maximizing the best possible outcomes for clients while ensuring smooth deployment and utilization of software solutions.

4. Vendor Collaboration: The role involves working with key vendors, including Microsoft, Adobe, Veeam, Oracle, Nitro, and Rubrik, which requires familiarity with their software solutions.

5. Utilizing Internal Systems: Proficiency in internal systems such as CRM, D365FO, Jira, and Zendesk is vital for tracking and managing sales-related processes efficiently.

Required Skills

Successful candidates will bring a set of key competencies and experience to the table, which include:

• A minimum of three years of experience in related roles such as customer service, operations specialists, or software specialists.
• Familiarity with ERP/CRM systems is a must.
• Experience with software licenses, especially from vendors like Microsoft, Adobe, VMware, Citrix, Veeam, and Oracle.
• A proven track record in optimizing processes and demonstrating cost savings in existing accounts is highly desirable.

Individual traits that Crayon seeks in its candidates include:

• A strong sense of responsibility and the ability to thrive under pressure.
• Excellent teamwork and interpersonal skills to collaborate effectively.
• Customer-oriented with a high capacity for problem-solving and effective communication.

Salary and Benefits

While specific salary details are not explicitly mentioned, Crayon offers an attractive remuneration package that includes various benefits:

• Access to ongoing career opportunities and professional development resources.
• HMO coverage for employees and two dependents.
• Ten sick leaves and uncapped annual leave to support work-life balance.
• An Employee Assistance Program to aid personal and professional development.
• Opportunities for regular social and company events to enhance team bonding and morale.

Company Culture

Crayon expresses a strong commitment to diversity, equity, inclusion, and belonging (DEIB). They cherish diverse backgrounds and experiences, viewing these as strengths that enhance team performance and creativity. They actively welcome applications from all backgrounds, aiming to build a vibrant and inclusive work environment.

Application Process

The application process is designed to be as accessible as possible, with Crayon indicating their willingness to provide assistance or accommodations as necessary. This attention to inclusivity and support in the hiring process reflects the company's overall commitment to foster a diverse team.

Conclusion

For job seekers interested in becoming a part of an esteemed organization like Crayon, this role presents a unique blend of operational management and client engagement within a supportive and innovative environment. The opportunity to work with some of the leading software vendors and to contribute directly to the growth of the company positions this role as an excellent career choice for individuals with the right skills and mindset.

This job offer was originally published on jooble.com