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The position of Sales Operations Specialist at Crayon is a unique opportunity tailored for those looking to make a significant impact within a dynamic work environment. This role is all about managing pivotal operational tasks and providing robust support to sales teams to enhance growth initiatives. With Crayon being a leader in innovative solutions, the culture emphasizes teamwork, collaboration, and employee growth.
The job is based in Wooburn Green, a picturesque town in Buckinghamshire, England. It offers a hybrid work arrangement, which combines both remote and in-office working, giving employees the flexibility to operate in a way that best suits their lifestyle and productivity preferences. However, applicants must have a valid working visa for the UK and demonstrate professional-level English proficiency, both in written and verbal communication.
The responsibilities associated with this role are diverse and require a proactive approach. Key duties include:
Managing operational administrative tasks related to the end-to-end process of software and Crayon services.
Supporting sales teams in retaining and growing the client base by managing incoming quotes and orders while taking ownership of the renewal process for vendors.
Providing timely and accurate responses to quotes, invoices, orders, contracts, and renewals.
Assisting clients in making informed software investment decisions through active discussions and optimal facilitation.
Taking charge of renewals management to ensure timely and accurate offerings, optimizing costs throughout the renewal cycle.
Overseeing pre- and post-purchase processes to secure the best possible pricing for customers, ensuring seamless utilization and deployment post-purchase.
Collaborating with major vendors including Microsoft, Adobe, Veeam, and Oracle, among others.
Utilizing internal systems such as CRM, D365FO, Jira, and Zendesk for effective workflow management.
Candidates are expected to have a solid skill set that aligns with the demands of this position. Experience requirements include:
A minimum of 3 years of experience in a similar role such as customer service, support, or operations specialist.
Familiarity with software and experience with ERP/CRM systems is essential.
Expertise in software licensing, especially with vendors like Microsoft, Adobe, and Veeam, is highly advantageous.
Proven experience in optimizing processes and demonstrating cost savings within existing accounts is preferred.
The ideal candidate should possess a strong sense of responsibility, the ability to work efficiently under pressure, and outstanding teamwork and interpersonal skills. A strong inclination toward customer service and proficiency in effective communication and accuracy are necessary traits for success in this role.
Crayon provides a competitive remuneration package alongside a variety of employment benefits aimed at fostering overall well-being and professional growth. Benefits include:
Health Maintenance Organization (HMO) coverage for employees and dependents.
An appealing leave policy consisting of 10 sick leaves and uncapped annual leave, encouraging a healthy work-life balance.
Access to an Employee Assistance Program, which offers support for mental well-being and work-life challenges.
Opportunities for continued professional development and technological training.
Frequent social events, reinforcing team spirit and a vibrant workplace culture.
Crayon prides itself on fostering a company culture centered around diversity, equity, inclusion, and belonging (DEIB). The company believes that a diverse workforce enhances creativity and effectiveness. They actively encourage applications from diverse backgrounds and experiences, promising a nurturing environment that prioritizes hiring qualified candidates that enrich the company's dynamics.
This Sales Operations Specialist role at Crayon is ideal for individuals passionate about supporting sales teams, managing operations efficiently, and contributing toward the company's overall growth. If you possess the required skills and qualifications, along with a commitment to excellent customer service and teamwork, this opportunity could be your next step in a rewarding career.
This job offer was originally published on jooble.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
