WPMU DEV is a renowned provider of WordPress plugins, hosting services, and excellent support tools. Established in 2006, this company is known for its commitment to helping millions of web developers, freelancers, and agencies effectively manage and grow their online businesses.
Job Position: Product Assistant
The Product Assistant role plays a vital part in supporting the product team, aiming to enhance product performance and user experience. This position offers an opportunity for individuals who are passionate about product development and user feedback management. You will work closely with various teams, ensuring organized communication and collaboration, which are crucial for successful product improvement.
Responsibilities of a Product Assistant
Your responsibilities as a Product Assistant will include the following tasks:
Organizing and maintaining the project backlog and roadmap, ensuring every important task is tracked and prioritized effectively.
Gathering user feedback and conducting market research to help prioritize product features that meet the needs of users.
Assisting in sprint planning and retrospectives, directly contributing to the planning and evaluation of product cycles.
Collaborating with developers, designers, QA, and copywriters to rectify bugs and develop effective solutions.
Supporting user testing and data analysis using analytics tools like MixPanel and Google Analytics to provide insights into product usage.
Facilitating regular team communication and updates to keep all teammates aligned with project goals.
Handling support queries and monitoring feature requests for continual improvement.
Communicating product updates and changes effectively to internal teams.
Contributing to various content types such as documentation, blog posts, FAQs, and other resources related to the product.
Defining project requirements and success metrics in collaboration with leadership.
Promoting team engagement through feedback loops and activities that create a positive workplace.
Required Skills and Qualifications
To apply for the Product Assistant role, you are expected to possess a set of essential attributes and experiences that include:
Strong organizational and time management skills, enabling effective multitasking and prioritization within a fast-paced environment.
Excellent written and verbal communication skills, including the ability to create clear documentation and briefs necessary for project management.
A proactive problem-solving mindset with attention to detail and adaptability to new challenges.
Experience working collaboratively with cross-functional teams such as design, development, marketing, and support.
Familiarity with Agile and Scrum methodologies, along with experience participating in sprint planning and discussions.
Comfort in using project management tools like Jira for tracking tasks and progress.
Skill in research and data analysis to gather, interpret and act on user feedback effectively.
Hands-on experience with product analytics tools like Google Analytics and MixPanel, which are essential for performance assessment.
A basic understanding of UX/UI principles is advantageous for improving user experience across the board.
Confidence in facilitating meetings, daily stand-ups, and check-ins with the team members to keep workflows on track.
Desired Skill Set
The desired skill set for this role includes knowledge in WordPress, Mixpanel, Google Analytics, and Jira, along with strong communication skills and research abilities. Familiarity with Agile/Scrum methodologies is also crucial.
Benefits of Working at WPMU DEV
WPMU DEV offers outstanding benefits designed to nurture its employees and foster a positive work environment:
Growth-oriented culture focusing on personal and professional development.
Competitive compensation accompanied by great benefits and times off for rejuvenation.
A flexible work environment supporting work-life balance.
Training, tools, and support provided to help you excel in your job.
Limitless learning opportunities by working with advanced technology and a diverse, talented team.
28 days of paid leave per year, increasing to 35 days with tenure.
Opportunities for paid travel to attend WordCamps and other industry conferences to expand your horizons.
Long service leaves (3 months paid leave) after 10 years of service.
An annual bonus based on company growth targets.
Technology budget available to upgrade the tools you use at work; this increases with tenure.
A yearly budget for general expenses aimed at enhancing productivity over time.
Application Process
Candidates interested in the Product Assistant role are encouraged to demonstrate their writing proficiency by completing a task provided by the hiring team. Upon successful completion, applicants will be subject to an interview with management. Those who pass the interview will undergo a paid trial period of 4-6 weeks before receiving an offer for a more permanent position.
The role requires clear English writing skills, so applications will only be considered if they showcase a strong level of written communication.
Good luck!
This job offer was originally published on himalayas.app
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