Principal Product Designer - Services & Performance

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Overview

DICK'S Sporting Goods recognizes the vital role that sports play in positively changing lives. The company is looking for a Principal Product Designer to join their team and contribute to creating confidence and excitement in athletes and sports enthusiasts through impactful designs. The company prioritizes an inclusive and diverse workforce, reflecting the communities they serve. They encourage job seekers who are ready to make a difference in the sporting world to apply. The principal designer position lies within the Product Design team, which is centered on retail excellence through technology. The focus is on crafting intuitive, user-friendly products that enhance the overall customer journey.

Role Responsibilities

The Principal Product Designer will support the Athlete Experience initiative aimed at developing comprehensive omni-channel experiences specifically tailored for athletes. Functioning as a leader within the Services & Performance Activation Squad, the successful candidate will oversee the end-to-end experience strategy, ensuring the design of industry-leading experiences that hold significant business value. Key responsibilities include:

• Leading design efforts for complex programs spanning various products.
• Advocating for human-centered design to drive innovation.
• Guiding teammates through design maturity in decision-making processes supported by evidence and mixed-methods research.
• Exploring various design methodologies, including A/B testing and usability testing, to validate designs pre-launch.
• Actively participating in development processes by collaborating closely with software engineers.
• Seeking feedback from teams, stakeholders, and leadership to adapt and improve designs.
• Providing leadership within product teams without direct reports, ensuring high-quality product outputs.

Qualifications

Candidates should possess a range of skills and experiences, including but not limited to:

• Advanced understanding of Product Design principles.
• Experience in Service Design and Experience Design.
• Ability to create journey maps and service blueprints for cohesive customer journeys.
• Proficiency in Scrum, lean Product Management, and human-centered design practices.
• Strong written and verbal communication skills for effective relationship building.
• Proven ability to lead cross-functional teams and engage with senior stakeholders without formal authority.
• Experience managing or collaborating on complex enterprise projects across multiple channels and products.

Skills and Competencies

The position demands a blend of technical and soft skills to ensure successful execution of duties. Key skills and competencies include:

• Ability to coach and mentor teammates in problem-solving methodologies.
• Demonstrable abilities in managing stakeholder engagements and translating complex needs into actionable designs.
• Capacity to define both short-term and long-term strategies for effective product launches.
• Strong cognitive ability for conflict resolution and decision-making.
• A portfolio that showcases a robust human-centered design process and innovative design outcomes.

Team Engagement and Leadership

Although the Principal Product Designer does not have direct reports, they will actively engage with product designers to guide strategy, planning, and execution on complex programs. They will also mentor and coach peers, facilitating skills development and improving overall business proficiency in the design domain.

Work Environment and Culture

DICK'S Sporting Goods provides an inclusive work environment where individuals are valued for their unique contributions. The company emphasizes teamwork, innovation, and continuous learning, making it a supportive space for talented professionals who share a passion for sports and design.

Application Process

Prospective candidates can apply directly through the DICK'S Sporting Goods career page for the Principal Product Designer role. As the industry evolves, DICK'S is keen to attract talent that aligns with their vision of supporting athletes and enhancing the sports retail experience. Individuals interested in making a meaningful contribution in a dynamic sector should consider applying.

To summarize, the Principal Product Designer role at DICK'S Sporting Goods offers a fantastic opportunity to influence the future of sports products and services. Candidates who meet the required qualifications and resonate with the mission of the company are highly encouraged to apply and be part of a leading sports team shaping athlete experiences.

This job offer was originally published on himalayas.app