Phone Auditor

Related keywords: bookkeeping remote jobbilingual remote jobhealth insurance remote job

Company Overview

ARMStrong Receivable Management is a prominent entity in the field of debt recovery and financial solutions. Their expertise spans across various industries, serving businesses for decades and providing tailored debt recovery solutions. The company prides itself on its track record of excellence and reliability, owning related entities like Brown & Joseph, NEIS, Paragon, and SubroIQ, which specialize in various aspects of debt management.

Job Title and Role

The position available is for a Phone Auditor. This role is integral to the company as it assists in facilitating the audits necessary for insurance premiums, specifically for Worker's Compensation and General Liability policies. As part of the ARMStrong team, you will play a significant role in maintaining the company’s reputation as a leader in the debt recovery industry.

Job Responsibilities

The Phone Auditor is tasked with various responsibilities that are crucial for the smooth operation of audits. The main duties include:

• Understanding and utilizing fundamental guidelines when performing premium audits.
• Making daily outgoing and receiving incoming calls to engage with insured parties and agents.
• Completing audits that adhere to established rules and regulations specific to class codes, states, and client requirements.
• Corresponding with policyholders, CPAs, bookkeepers, and agents to gather additional necessary information.
• Maintaining an average of 35 billable hours per week for full-time employees and 17.5 billable hours per week for part-time.

Required Skills and Qualifications

Candidates for the Phone Auditor position should possess a combination of skills that ensure efficiency and effectiveness in the role. The key qualifications include:

• Strong judgement and critical thinking abilities.
• Proficient in using spreadsheets, word processing, and email tools.
• Excellent communication skills both verbal and written.
• Ability to work well in a collaborative team environment.
• Capable of multitasking effectively.
• Proficient in reading, analyzing, and interpreting financial reports and tax documents.
• Bookkeeping experience is preferred, with knowledge of QuickBooks being beneficial.
• Bilingual candidates are highly encouraged to apply, as this is considered a significant plus.

Compensation and Benefits

The compensation for the Phone Auditor role ranges from $17 to $18 per billable hour, contingent on the applicant’s level of experience. In addition to competitive hourly pay, ARMStrong offers a comprehensive benefits package which includes:

• Health, dental, vision, life, and disability coverage options.
• A 401(k) retirement plan, including company matching contributions.
• A generous paid time off policy.
• Weekly pay schedule to keep cash flow smooth.
• Reimbursement for miscellaneous expenses like phone and internet on a monthly basis.

Work Environment and Culture

ARMStrong Insurance Services fosters an inclusive workplace culture where diversity is celebrated. The company has a clear commitment to Equal Opportunity Employment, ensuring that all employees and applicants are treated fairly, regardless of their race, color, religion, marital status, age, national origin, or any other status protected by law.

Ideal Candidates

The ideal candidate for the Phone Auditor role would not only meet the listed qualifications but also display a proactive attitude and strong adaptability to changing circumstances, as the nature of the job may frequently involve varied interactions and requirements. With the ongoing expansion of the company, they seek individuals who are ready to contribute to a growing team and help maintain their standard of excellence in the insurance auditing domain.

Conclusion

For individuals looking to forge a fulfilling career in the realm of insurance auditing and debt recovery, the position of Phone Auditor at ARMStrong Receivable Management represents a promising opportunity. With competitive compensation, extensive benefits, and a supportive work environment, candidates can expect not only to thrive professionally but also to contribute meaningfully to a reputable organization.

This job offer was originally published on himalayas.app