Related keywords: remote job hrchat support remote jobchat remote job
This page contains product affiliate links.
In this detailed job listing, Roche is seeking a People Support Operations Specialist who is fluent in Italian. This position is based in Hungary and is characterized as a full-time role. Candidates will join the People Support Solutions (PSS) team, which is dedicated to providing comprehensive HR solutions to support employees and strengthen organizational effectiveness.
As a People Support Operations Specialist, the successful candidate will be involved in supporting Roche's Italian affiliates. The role primarily focuses on delivering customer service and providing insights related to HR systems and processes. The team is committed to ensuring good employee relations and achieving proactive service excellent in administrative tasks.
The responsibilities of this role encompass:
Providing support and insight regarding HR systems, including advisory and administrative activities in various HR processes, such as contract management and employee changes.
Engaging with customers through chat, resolving inquiries, managing requests, and troubleshooting HR-related activities.
Supporting new ways of working and participating in developing continuous improvement initiatives to enhance service delivery.
Acting as a role model for team members, demonstrating a positive attitude and commitment to service excellence.
Cultivating relationships with stakeholders to ensure ongoing effective service delivery, which includes collaborating with HR colleagues and customers.
Roche seeks candidates who are:
Qualified applicants should possess:
Strong customer centricity and problem-solving skills, alongside an agile mindset, especially in ambiguous situations.
The ability to thrive in a multi-cultural and fast-paced environment.
Experience in service delivery or customer care, ideally within HR Operations.
Fluency in English and Italian, both written and spoken.
Roche is committed to the development of its employees, offering various resources and opportunities for growth:
Access to continuous development resources and free language courses.
Opportunities for international assignments and internal position changes.
Additional benefits include a competitive salary, a cafeteria package, annual bonuses, a Private Medical Services plan, Employee Assistance Programs, and sports benefits.
The company practices flexibility in work arrangements, enabling employees to work from home (for example, a hybrid model of 2 days in the office, 3 days remote).
Roche prides itself on fostering a diverse and inclusive workplace culture where every voice matters. Employees are encouraged to express themselves freely, participate in meaningful dialogue, and connect with their colleagues. The leadership emphasizes strong people-focused values that enrich the working environment.
Roche understands the importance of balancing personal and professional life. It allows flexibility in working conditions, reinforcing the idea that employees can effectively manage their work-life balance while contributing to their roles. This adaptability makes Roche an attractive employer for potential job seekers, particularly those looking for a supportive and progressive company culture.
For job seekers interested in the People Support Operations Specialist position at Roche, the offer brings a well-rounded blend of professional development, employee benefits, and a commitment to creating a positive work environment. Those who meet the requirements and are passionate about HR operations should consider applying, as Roche is a leading company focused on innovative healthcare solutions and employee satisfaction.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
