Related keywords: call center remote jobentry level remote jobremote job entry level
This page contains product affiliate links.
Profound Research is actively seeking to fill the position of Patient Recruitment Specialist in a remote capacity available throughout the United States. The organization aims to drive clinical innovation by partnering with community physicians to provide options for patients through clinical research. The company is invested in changing the way patients and providers collaborate in clinical trials, ultimately enhancing patient care and accessibility to innovative therapies.
Profound Research is a company focused on improving lives by providing advanced therapeutic options via clinical research. They desire to create a compassionate and excellence-driven environment surrounded by individuals committed to making an impact in healthcare. This role is integral to the mission of creating a positive patient-physician experience, ensuring that patients have access to new treatment pathways through clinical studies.
The Patient Recruitment Specialist is responsible for strengthening the company’s patient recruitment efforts. Key responsibilities include:
Customer Service Excellence: The first point of contact for patients, the specialist is expected to offer an empathetic and compassionate experience, addressing questions and concerns effectively.
Call Management: Handle inbound and outbound calls related to patient recruitment, ensuring timely responses (within 24-48 hours) to all inquiries and proactively engaging potential participants.
Screening and Data Management: Complete pre-screening checklists and drive patient enrollment, ensuring a meticulous approach to record-keeping and data entry across various systems.
Engagement with Clinical Trial Protocols: Demonstrate knowledgeable interactions aligning with clinical research protocols including patient eligibility and side effects, while maintaining an understanding of Good Clinical Practices and FDA regulations.
Collaboration with Cross-functional Teams: Maintain regular communication with the Senior Director of Patient Recruitment Engagement, Study Coordinators, and other staff to provide updates on patient recruitment status.
Community Engagement: Attend community events and health fairs to promote clinical trials and Profound Research services, creating outreach opportunities that raise awareness of therapeutic options.
To be considered for this position, candidates should possess:
Telecommunications or Call Center Experience: Previous experience in a telephone-based customer service setting is essential.
Exceptional Communication Skills: A warm and professional phone presence, along with the capacity to convey detailed information clearly to patients and team members.
Familiarity with Medical Terminology: Understanding of basic medical concepts and terminology to communicate effectively with patients and healthcare professionals.
Data Entry Proficiency: Comfortable performing basic data input and managing patient records within respective databases.
Sales Experience: Knowledge in sales may enhance skills in patient engagement strategies.
Team Collaboration Skills: Ability to work collaboratively with a dispersed team while also building relationships with research teams.
While the job listing does not provide specific salary information, positions in similar domains, especially for support roles in clinical settings, typically offer competitive wages commensurate with experience level and location. Candidates are encouraged to inquire about compensation during the interview process.
In closing, this role as a Patient Recruitment Specialist at Profound Research offers a unique opportunity for job seekers interested in the intersection of patient care and clinical research. The combination of customer service focus, clinical knowledge, and an empathetic approach defines the core of what it means to engage effectively in this position. Candidates eager to contribute meaningfully to improving patient care through clinical research will likely find this role rewarding.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
