Operations Data Support Specialist

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Restaurant365: Revolutionizing the Restaurant Industry

Restaurant365 is a Software as a Service (SaaS) company that is making waves by significantly transforming the restaurant industry. Through its state-of-the-art, cloud-based platform, Restaurant365 offers a singular, centralized solution aimed at enhancing accounting and back-office operations within restaurants. This innovative platform is designed to streamline a host of operational tasks, ultimately making day-to-day management smoother and more efficient for restaurant proprietors.

Empowering Culture and Continuous Evolution

The company prides itself on a culture that empowers its team members to produce outstanding results while continually elevating their skills. Restaurant365 is committed to evolving and improving its offerings to remain 'Best in Class' in the industry, ensuring the same level of excellence and support for its team members. The company culture emphasizes growth, innovation, and a relentless pursuit of excellence, positioning itself and its employees for ongoing success.

The Role: Operations Data Support Specialist

In the capacity of an Operations Data Support Specialist, individuals play a vital role in assisting the Managed Services Operations team. This involves maintaining data integrity, managing customer inventory and recipe records, and providing support for day-to-day operations within the Restaurant365 software platform. The role is central to ensuring seamless and efficient operational processes, contributing significantly to the overall success of the customer's operational data experiences.

Key Responsibilities:

  • Assisting in the maintenance of accurate customer inventory and recipe records.
  • Supporting the creation and updating of regular data checks in line with established procedures.
  • Handling basic escalations and resolving data discrepancies with support from the Operations Manager.
  • Helping to draft and update process documents and flowcharts for various tasks.
  • Performing routine data entry and updates to ensure current customer data.
  • Collaborating with different departments to ensure cross-platform data alignment.
  • Tracking and reporting on metrics related to data accuracy and performance.
  • Monitoring and managing support tickets connected to data maintenance.
  • Contributing to a positive work atmosphere through effective communication and collaboration.



Qualifications for Success

Prospective candidates should demonstrate familiarity with inventory software and ideally have more than a year of experience in the restaurant, hospitality, or related sectors. Strong attention to detail, proficient use of Microsoft Office tools like Outlook and Excel, and the ability to manage multiple tasks efficiently are essential. Outstanding communication skills, an eagerness to learn, and adaptability within a fast-paced team environment are crucial to success in this role.

Preferred Experience

Having experience with the R365 Operations Module, project management tools like Monday.com, and familiarity with ticket management software such as Freshdesk are considered advantageous.

Benefits and Compensation

Restaurant365 offers an impressive array of benefits and perks to its team members. This includes a competitive salary range of $24-$29 per hour, depending on factors like skills, experience, and geographic location. The company is dedicated to equitable pay and transparency in its compensation practices. Employees enjoy comprehensive medical benefits fully covered by the employer, 401k matching, equity option grants, unlimited paid time off plus company holidays, and various wellness initiatives.

Equal Opportunity and Application

Restaurant365 is an Equal Opportunity Employer. The company encourages individuals with forward-thinking mindsets, a readiness to embrace change, and possessing a positive attitude, to apply and become part of a dynamic, innovative team that is reshaping the restaurant industry.

The position is based remotely, offering flexibility and accessibility for qualified applicants willing to take on this exciting opportunity with Restaurant365.



This job offer was originally published on RemoteOK

Restaurant365

remote

Operations

Full-time

December 12, 2024

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