OnTheGoSystems: AI Developer

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Job Overview

OnTheGoSystems is seeking an AI Developer to join their team in a fully remote environment. This role focuses on developing an AI-powered support system aimed at enhancing customer service and improving operational efficiency. The company is looking for someone who is enthusiastic about working with Large Language Models (LLMs) like ChatGPT and Claude, indicating a strong commitment to advanced machine learning technologies.

The position offers the opportunity to lead the project by integrating APIs, fine-tuning prompts, and collaborating with different teams. The successful candidate will be responsible for ensuring that the AI system can differentiate between tasks that can be resolved by AI and those that require human intervention. This creates a significant opportunity for innovating the support processes, allowing for ongoing improvements to the AI's effectiveness.

The nature of this project is described as a long-term one, suggesting that the successful candidate will have the chance to engage in a meaningful and evolving role at OnTheGoSystems.

Responsibilities

The primary responsibilities of the AI Developer will include:

• Leading the integration of AI into the existing human support system.
• Refining the AI's capabilities and expanding its roles over time.
• Collaborating with teams to enhance customer interactions and streamline operations.
• Utilizing your skills in software development to solve real-world problems effectively.

This role requires a mix of technical skills and a strong understanding of AI implementations, showcasing OnTheGoSystems' commitment to delivering efficient solutions in technical support.

Required Skills

The following qualifications are essential for candidates applying to this role:

• At least 5 years of software development experience, specifically in PHP, Node, and Python.
• Proficiency in handling APIs, distributed systems, and applying automated testing methodologies.
• Familiarity with large language models and prompt engineering, which is essential for refining AI interactions.
• A results-driven, problem-solving mindset, emphasizing the ability to tackle challenges confidently.
• Excellent English language proficiency for effective written communication in support interactions.
• Strong communication skills are necessary for collaborating with support and documentation teams.

Candidates who have a passion for technology and are eager to advance their careers in a supportive, innovative remote environment will find this job appealing.

Work Environment

OnTheGoSystems promotes a fully remote work culture, characterized by minimal meetings. Employees are expected to participate in:

• Weekly planning calls to align goals with team progress.
• Daily check-ins that foster communication and coordination among team members.

This structure ensures that team members have substantial time for deep work without unnecessary distractions.

Benefits and Work Culture

The company offers various benefits to support its employees, including:

• A fully remote position, giving employees the freedom to work from anywhere in the world.
• Participation in the Body And Mind Movement (BAMM) program, which supports physical activities and hobbies.
• An allocated computer budget to improve the work-from-home experience.
• Provision of a Kindle device along with access to the company's Amazon account, showcasing OnTheGoSystems' commitment to employee development.
• Respect for local national holidays, allowing employees essential time to unwind.
• An opportunity to work within a team of smart, self-driven individuals, contributing to a highly motivating work culture.
• Clear pathways for career progression within the organization, underlining their commitment to employee growth.

Conclusion

Working as an AI Developer at OnTheGoSystems is an exciting opportunity for professionals looking to make a significant impact in the field of AI and customer support. With a focus on remote work, innovative problem-solving, and strong team dynamics, candidates who meet the qualifications will find a rewarding role that not only challenges them but also allows them to grow and thrive in a forward-thinking organization. If you are passionate about AI and want to lead transformative projects that contribute to better customer experiences, then OnTheGoSystems is eager to hear from you.

This job offer was originally published on weworkremotely.com