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The position available is for a Manager, Account Follow-Up Services at Harris, a renowned company in the healthcare information technology space. This role primarily revolves around improving financial health and nurturing strong relationships with clients. The job description communicates that a strategic leader with previous experience in revenue cycle management is sought to lead the team responsible for these crucial services.
In this role, you’d have several key responsibilities that not only focus on the client relationship but also on the overall operations and managing a high-performance team. Here’s a summary of what you’ll be tasked with:
Lead Your Team: You’ll guide a high-performing team, setting specific goals, reviewing performances, and fostering a culture of quality and accountability. This includes overseeing remote teams as well.
Improve Processes: A significant part of your job is to refine and enhance processes related to account management and revenue collection. You’ll be charged with standardizing revenue cycle processes, identifying areas for improvement, managing risks, and automating where possible.
Analyze Performance: Utilizing data analytics, you’ll track performance metrics and trends, providing reports and strategic advice to senior leaders and clients. This should facilitate improvements in key areas such as denial rates and cash collections.
Manage Clients & Partners: You will be the primary contact for clients, responsible for building strong relationships across various departments, including sales, finance, and clinical teams. You’ll handle complex account issues, ensuring service agreements and performance goals are met.
Ensure Compliance: Staying compliant with industry regulations and company policies is vital to maintain client trust and operational integrity. A thorough understanding of healthcare compliance such as HIPAA and CMS regulations is essential.
Stay Current: Keeping up with changes in industry trends and technologies is crucial to staying competitive and making informed decisions.
To succeed in this role, you must bring specific qualifications and experiences to the table. This includes:
Experience: A minimum of 5 years in a relevant field, such as account management or revenue cycle management, with at least 2 years in a leadership capacity.
Education: A Bachelor's degree in Business Administration, Finance, or a related field is required.
Revenue Cycle Management (RCM) Expertise: Familiarity with all RCM steps including coding, billing, accounts receivable, and denial management is necessary. Knowledge of CPT, ICD-10, HCPCS codes, and medical coding principles is vital.
Leadership Skills: Proven leadership experience with excellent team management capabilities, including coaching and a clear ability to set and communicate expectations.
Analytical Skills: Strong analytical abilities to interpret data related to RCM processes, identifying root issues and implementing actionable solutions.
Project Management: Demonstration of project management skills with an ability to handle and prioritize multiple projects effectively.
Communication Skills: Proficient verbal and written communication skills. You should be able to influence stakeholders at all levels and effectively present complex data breakdowns.
Technical Skills: Proficiency in MS Excel, PowerPoint, and various EMR and Clearinghouse platforms is a necessity.
The position offers a competitive salary range of $70,000 to $90,000 USD annually. It’s indicated that final compensation will be influenced by factors such as individual experience, market conditions, and internal equity.
This role presents an exciting opportunity to take a central leadership position where your strategic insights and operational capabilities will be crucial in enhancing the company's financial health and serving client needs effectively. By joining Harris, you will work within a supportive environment that promotes professional growth, innovation, and real workplace change. The company values professionals who are ready to lead, innovate, and inspire.
In summary, this role at Harris not only focuses on improving account management processes but also emphasizes the importance of being a leader and an innovator. Candidates who are proactive, detail-oriented, and deeply committed to client satisfaction are encouraged to apply. If you are ready to make a significant impact within the healthcare IT sector while leading an enthusiastic team, this opportunity may be a perfect fit for you.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
