HR Operations Manager

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Introduction

The position of HR Operations Manager at Figure8 offers an exciting opportunity for individuals wanting to make a significant impact in a human resources role. This position is full-time and located in USA, allowing potential candidates flexibility and the chance to lead HR operations in a people-first environment.

About Figure8

Figure8 emphasizes creating experiums, or experiences that transcend typical expectations, aiming to foster deep connections among guests and within the organization. Their culture values creativity and focuses on providing means for individuals to engage in meaningful relationships and experiences.

Role Overview

The HR Operations Manager oversees a team of HR Coordinators dedicated to delivering crucial HR services, information, and support. This role involves managing everyday HR operations which include:

• New hire coordination
• Employee record management
• Benefits administration
• Payroll processing
• Workers' compensation handling
• Maintaining company HR policies and workflow management.

Essential to this role is an extensive background in HR technology and insights, which are crucial for building a service- and solution-driven team. Additionally, the position requires meticulous attention to detail to ensure adherence to policies, maintain confidentiality, and prioritize the service queue and key transformational project roadmaps.

Day-to-Day Responsibilities

The HR Operations Manager will be involved in:

Leadership & Team Management

• Acting as a champion for continuous improvement and the organization’s performance-driven culture.
• Leading and developing a small team of HR Coordinators while fostering a service-first and people-centered ethos.
• Managing contributions in cross-functional projects, utilizing project management skills to deliver results.
• Distributing workloads, managing performance, and facilitating career growth for team members.

HR Operations & Service Excellence

• Maintaining company People policies, including handbook updates and ensuring regulatory compliance.
• Overseeing benefit program management alongside the Chief People Officer and the executive team.
• Collaborating with Finance for accurate payroll execution and tax compliance.
• Managing HR service delivery through a case management system and self-service tools to enhance employee satisfaction.

HR Systems & Technology Management

• Leading data updates execution, audits, and process automations while ensuring stringent compliance with privacy and security standards.
• Driving system efficiencies by leveraging new opportunities for HR system improvements and technology integrations.
• Auditing HR platforms to ensure correct permissions and data handling practices.

Change Management & Knowledge Management

• Developing and maintaining HR knowledge content that aligns with internal standards.
• Creating quality SOPs and documentation to facilitate team training and scalability.
• Communicating efficiently with team members and leadership to ensure proactive communication regarding HR operations.

Reporting & Insights

• Working with People teams to create actionable reporting and dashboards.
• Conducting data audits to ensure accuracy and security for employee data.
• Using insights to evaluate the effectiveness and adoption of HR systems and knowledge tools.

Requirements

Candidates for this position should meet the following necessities:

• 4–6 years of experience in HR Operations, with specific familiarity with ADP systems.
• 1–3 years of supervisory or leadership experience in a team context.
• Thorough knowledge of HR policies, employment law, and compliance frameworks.
• Proven experience managing HRIS systems and service delivery platforms.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication, organizational, and interpersonal skills.
• Ability to multitask within a fast-paced environment, while possessing discretion regarding confidential information.
• Experience managing remote or hybrid teams is advantageous.

Salary and Benefits

The salary range for this position falls between $100,000 - $125,000 USD, commensurate with location and experience. Employees can also look forward to a comprehensive benefits package that includes:

• Medical, Dental, and Vision benefits.
• Stock options for performance-based rewards.
• Generous paid time off.
• Attendance at Annual Company Summits and events.
• Discounts on retail products.
• Opportunities for advancement within the organization, emphasizing leadership development.

Conclusion

In summary, the HR Operations Manager role at Figure8 is an excellent opportunity for experienced HR professionals who thrive in a collaborative and dynamic work environment. It requires a combination of leadership, operational oversight, and strategic insights to enhance the HR function within the organization while ensuring a positive employee experience. This position is well-suited for those passionate about fostering a service-oriented culture and shaping HR practices in innovative ways.

This job offer was originally published on remotive.com