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Sumsub is a comprehensive verification platform dedicated to securing the entire user journey. Offering customizable solutions for KYC, KYB, transaction monitoring, and fraud prevention, it enables businesses to streamline their verification processes. With a mission to welcome more customers globally while maintaining compliance and reducing costs, Sumsub serves a vast international clientele across various sectors including fintech, crypto, transportation, trading, and gaming. Their client base boasts recognizable names such as Duolingo, Bitpanda, Wirex, and others.
Recognized for its innovative products, Sumsub has gained attention from industry leaders and has been acknowledged in prestigious reports like Gartner's Magic Quadrant, Forrester Wave, and Frost Radar. As an evolving company aiming to foster both innovation and community, Sumsub is currently in search of a strategic HR Business Partner (HRBP).
In this role, you will mainly support the Customer Operations department, known for its rapid growth and dynamic structure within Sumsub. This is a pivotal position focused on employee development and overall organizational effectiveness. The role entails ensuring that employees are thriving in a fast-paced, customer-centric environment.
The responsibilities for the HR Business Partner position are comprehensive and designed to foster employee growth. Key duties include:
Designing and implementing career growth frameworks, leveling matrices, and salary structures in conjunction with team leads to facilitate transparent advancement opportunities.
Overseeing 360-degree feedback cycles, ensuring follow-ups are conducted to create actionable career development plans that align with both employee aspirations and company goals.
Partnering with Learning and Development (L&D) teams to create tailored learning tracks aimed at enhancing management, support, and other professional skills.
Collaborating closely with leadership on talent reviews, promotions, and succession planning, crucial for nurturing the best talent.
Clearly defining development paths for team members in alignment with organizational objectives, ensuring employees see a clear future in their roles.
Assessing the effectiveness of training programs, refining them based on ongoing business needs and employee feedback.
Supporting hiring and onboarding strategies, guaranteeing a seamless experience as the team expands, thus enabling effective integration of new hires.
Driving initiatives aimed at improving retention and engagement, pinpointing trends and challenges that might affect team morale.
Managing the offboarding process with an eye towards collecting insights that can drive continuous improvement.
The ideal candidate will possess a strong blend of skills and experience conducive to handling the unique challenges of a modern workplace. Mandatory qualifications include:
Previous experience in roles like HR Business Partner (HRBP), People Partner, or similar positions within high-growth international environments.
A proven track record in levelling, performance management, L&D, and career pathing.
Comprehensive knowledge of working effectively within diverse team dynamics and varying cultural contexts.
Strong interpersonal and collaboration skills, essential for working alongside leadership, L&D, and employees across the organization.
Fluency in English is required, and experience in IT, SaaS, or fintech industries is preferred, although exceptional candidates from other fast-paced sectors will also be considered.
As for what Sumsub offers its employees, the HR Business Partner role comes with several attractive benefits:
A fully remote and flexible working schedule, accommodating varied lifestyles.
Opportunities to work with technology that prioritizes user protection across numerous online services.
Collaboration on international projects, with team members based in locations like Berlin, Limassol, London, and Miami.
Enjoyment of an extra day off for birthdays and seven additional days off during Christmas and New Year's holidays.
Provision for seven days of sick leave without documentation requirements, demonstrating a focus on employee well-being.
Opportunities to attend industry events and partake in regular, fully covered team offsites for networking and collaboration.
The recruitment process for this position consists of several stages:
Sumsub values diversity and is an equal opportunity employer, welcoming applicants from various backgrounds, cultures, genders, experiences, abilities, and perspectives. They recognize that such diversity fosters innovation and are dedicated to creating an inclusive workforce.
In conclusion, this role not only promises significant contributions to both employee and organizational growth but also presents an excellent opportunity for career advancement within a supportive and inclusive environment.
This job offer was originally published on remotive.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
