Freelance Technical Writer

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Overview

Ng Voice is a dynamic company dedicated to developing the next generation of 100% software-based mobile networks. With a commitment to creating innovative mobile infrastructure solutions, the company aims to provide accessible technologies for operators and enterprises looking to deploy future-proof networks. To support their exponential growth, Ng Voice is currently on the lookout for a Freelance Technical Writer. This position offers a unique opportunity to contribute significantly to its technical documentation and enhance understanding among various stakeholders.

Job Responsibilities

As a Freelance Technical Writer for Ng Voice, your role will encompass a variety of tasks aimed at creating and maintaining high-quality technical documentation, which includes:

• Creating and maintaining documentation for Ng Voice's IMS solutions.
• Enabling telco operators, system integrators, developers, and operations engineers to effectively understand, deploy, and manage the company's products.
• Collaborating closely with engineering, product, and support teams to ensure that all technical content is both accurate and comprehensive to meet customer needs.

Required Skills

The ideal candidate for this position should have the following skills and qualifications:

• Proven experience in producing and maintaining a variety of technical documentation, including user guides, API documentation, installation manuals, and release notes.
• Ability to work with subject matter experts (SMEs) across engineering, product, and quality assurance to gather information and translate complex technical concepts into clear and concise documentation.
• Skills in developing tutorials, troubleshooting guides, and configuration examples to aid in customer onboarding and troubleshooting.
• A strong focus on adhering to Ng Voice's documentation standards regarding clarity, style, and structure.
• Willingness to continuously improve documentation based on user feedback, product changes, and industry best practices.

Work Culture and Benefits

Ng Voice prides itself on a culture that prioritizes work-life balance. The company advocates for flexible working arrangements, promoting a hybrid remote culture where employees can work from anywhere, at any time. Here are some additional highlights of their working culture and benefits:

• A commitment to building a diverse team that reflects various backgrounds, perspectives, and skills, particularly in a field that is traditionally less diverse.
• A working environment that boasts the energetic culture of a fast-growing start-up while providing the stability of an established enterprise company.
• There is more emphasis on relevant experience and practical knowledge rather than formal degrees, fostering a learning environment where everyone can grow and contribute.
• Although benefits are specific to full-time employees, the company does offer mobility benefits, fitness benefits, language class benefits, and wellness benefits.
• A home office budget may also be available for full-time employees, enhancing their ability to work effectively from home.

Conclusion

The Freelance Technical Writer position at Ng Voice is a valuable opportunity for individuals looking to merge their technical writing skills with the ever-evolving field of mobile technology. The position not only allows for remote work, affording you flexibility, but also places you at the center of fostering effective communication around high-tech solutions designed for the future. If you possess the skills to clarify complex technical concepts, engage with diverse teams, and have a passion for contributing to transformative technologies, consider applying for this unique role.

This job offer was originally published on remotive.com