The Field Services Engineer position at Omega focuses on providing maintenance and support for intelligent emergency lighting systems across the UK. This role primarily involves commissioning, replacement, and a combination of preventive and corrective maintenance. The job is home-based but requires traveling to various client locations while reporting remotely to the Leeds office as needed.
Key Responsibilities
As a Field Service Engineer, you will be responsible for the following tasks:
Performing commissioning, replacement, preventive, and corrective maintenance on intelligent emergency lighting systems and central battery installations.
Diagnosing and troubleshooting technical issues remotely and on-site, collaborating with specialized teams to provide effective solutions.
Identifying opportunities to expand service offerings and improve client operations while eliminating issues.
Delivering exceptional customer service using a “first-time-right” approach, ensuring tasks meet expectations and quality standards.
Preparing necessary materials, equipment, and parts; maintaining correct documentation and customer sign-offs.
Recommending corrective actions proactively to prevent issues from recurring and driving continuous improvement in operational processes.
Experience and Qualifications
To be considered for this role, candidates should meet the following qualifications:
Hold a minimum HNC/HND (or equivalent) in Electrical/Electronic Engineering.
Have at least 2 years of professional experience in maintenance, commissioning, or troubleshooting electrical installations. Experience with intelligent/emergency lighting systems is preferred.
Possess strong knowledge of electronics and be comfortable using tools such as computers, tablets, and Microsoft Office.
Demonstrate excellent customer service skills with a representative professional appearance, strong organizational capabilities, autonomy, and intrinsic motivation to thrive in dynamic environments.
Full UK driving license is required along with flexibility to travel across the UK and Ireland, which may include weekend or out-of-hours work.
Salary and Benefits
This position offers an attractive salary ranging from £45,000 to £50,000 per year, with the potential for a 15% bonus. Additional benefits associated with this role include:
A company van (commercial vehicle) for both business and personal use.
25 days of annual leave plus bank holidays.
A contributory pension scheme that is matched up to 10%.
Additional perks including life assurance coverage of 6x the salary, private medical coverage, and various flexible benefits.
Options for health checks, dental and eye care, gym memberships, cycle-to-work schemes, and the ability to buy or sell holidays.
Access to an Employee Assistance Programme, a generous referral scheme, opportunities for internal mobility, mentorship programs, and access to global projects.
Ideal Candidate
The role will suit candidates who possess experience as a field service engineer, field technician, service engineer, lighting engineer, electrical engineer, or field specialist. If you have a background in any of these fields and the required qualifications, this position offers a promising opportunity for professional growth in a dynamic and reputable engineering company.
Application Process
To apply for this role, interested candidates are encouraged to contact Andrew Haddon at 01453 796617 or send their CV to Andrew.haddon@omegaresource.co.uk. Prospective applicants can also visit Omega's website for additional opportunities in the engineering field.
This job offer was originally published on jooble.com
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