Eerste baan zonder ervaring nodig - klantenservicemedewerkers met Nederlandse taal

Related keywords: mental health remote jobremote job internationalremote job customer service

This page contains product affiliate links.

Job Title: Tech Support Advisor

PROTEHICO, a prominent global provider of IT online protection products, is actively seeking enthusiastic international Tech Support Advisors to join their vibrant and diverse team. This position is a full-time role located in Bulgarije, requiring a strong proficiency in the Dutch language as well as basic English communication skills.

Job Responsibilities

As a Tech Support Advisor, you will be tasked with providing exceptional support to customers. Your responsibilities will include:

  • Addressing customer inquiries related to account issues, subscription management, and product assistance via phone and remote sessions.
  • Demonstrating exemplary customer service skills by offering empathetic support to all clients.
  • Effectively addressing customer concerns about purchasing, renewing subscriptions, and refund requests, aiming for prompt and high-quality solutions.
  • Utilizing your technical expertise to assist customers with the installation, reinstallation, and troubleshooting of antivirus software.

Required Skills

To succeed in this role, candidates should possess the following skills:

  • Proficiency in Dutch at a B2H/C1 level and a good command of English at a minimum of B2 level.

  • An intermediate understanding of PC technology and the ability to handle multiple tasks simultaneously.

  • Strong communication skills and the ability to build rapport with customers to guide them toward optimal solutions.

  • A positive demeanor complemented by excellent interpersonal skills and a proactive attitude.

  • The ability to explain complex information clearly and understandably.

While prior experience in customer service is beneficial, it is not strictly necessary, making this an ideal opportunity for individuals looking for their first job in a supportive environment.


🎁 Get your FREE ebook!

Share this page using the buttons below and download our e-book "Essential Soft Skills for Today’s World" instantly.

Once shared, you’ll see the download button on any page you visit!

✅ Thanks for sharing!

You can now download your ebook:

📥 Download "Essential Soft Skills for Today’s World"

Salary and Benefits

Although specific salary details are not provided in the job description, PROTEHICO offers a competitive salary package along with various benefits to enhance the employee experience. These benefits include:

  • Attractive weekday working hours with flexibility, promoting work-life balance.

  • Long-term job stability assured by a permanent contract.

  • The opportunity to work remotely, with all necessary equipment provided to facilitate this arrangement.

  • Comprehensive training on the job, ensuring that all employees are well-prepared for their roles.

  • Additional coverage for health and life insurance, enhancing employee well-being.

  • Generous annual leave that includes wellness days to promote mental health.

  • Food vouchers as a perk to support daily living expenses.

  • Clearly defined pathways for career progression within the organization, offering room for growth and advancement.

Conclusion

PROTEHICO is keen to attract candidates who are eager to elevate their careers while working within an innovative and nurturing environment. If you are a motivated individual ready to take on a role that promises both professional growth and stability, this opportunity as a Tech Support Advisor may be the perfect fit for you. Don't miss your chance to join a team that values inclusivity and encourages professional development. Apply now to set your career on the right path!



This job offer was originally published on jooble.com

PROTEHICO

Bulgarije

Customer support

Full-time

May 15, 2025

38 views

4 clicks on Apply Now


Similar job offers


This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.