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The Director, Performance Operations for Hotel Market Partnerships at Expedia Group is an immediate hiring opportunity located in London, UK. This leadership role is critical for enhancing operational efficiency within the Partner Growth and Agility Market Management teams. The Director will collaborate with the VP of Hotel and cross-functional leaders to optimize acquisition, growth, and business performance to ensure that Expedia Group maintains its status as a leader in the travel industry.
The responsibilities of this position are multi-faceted and include:
Driving Go-to-Market Excellence: The Director serves as a vital partner through collaborating with commercial leadership to improve the operational aspects of hotel market partnerships. They will be responsible for the execution of field operations strategies, data analysis, and process improvement initiatives.
Managing Operations: They will oversee daily operational needs and implement strategies to ensure the ongoing success of Market Management initiatives.
Performance Management: Developing and monitoring metrics aligned with performance objectives is a critical aspect of this role. The Director will utilize business insights to assess market management performance and facilitate communication across teams to meet targets.
Segmentation and Optimization: The Director will manage account segmentation, coverage models, and territory alignment. They will continuously identify improvements in operational practices to enhance ROI and business growth. Additionally, overseeing target and quota setting processes while using analytics is paramount to improving business performance.
Cross-Functional Collaboration: By establishing and maintaining clear communication among various teams, the Director will help ensure alignment with performance goals and market conditions. They will work to assist in developing growth plans and enhance the competitive position of the company in the travel sector.
Expedia Group is looking for a candidate who possesses the following qualifications:
A minimum of 10+ years in Sales Excellence, Sales Operations, Business Operations, or Revenue Operations.
Experience in developing and implementing advanced segmentation and coverage models, along with quota and target setting methodologies.
Proficiency in advanced Microsoft Office, particularly Excel, and experience with data visualization platforms like Tableau or Salesforce reporting tools. Knowledge of programming languages such as SQL, R, or Python is a substantial plus.
Strong analytical skills to identify bottlenecks in processes and implement solutions to help improve sales productivity and efficiency across the customer lifecycle.
Excellent verbal and written communication skills to ensure effective stakeholder management.
The job posting does not specify a salary range for the position. However, working at Expedia Group often comes with competitive pay, comprehensive benefits, and travel perks that enhance the overall value proposition of employment.
Expedia Group promotes a workplace culture highlighted by diversity and inclusion. The company has been recognized as a Best Place to Work in 2024 on Glassdoor and has received honors for its remarkable organizational culture from esteemed entities such as Forbes and TIME. The company emphasizes a flexible work environment, generous time off, parental leave, and career development resources, fostering an atmosphere where employees are encouraged to thrive both personally and professionally.
Expedia Group emphasizes a commitment to providing an inclusive work environment where all candidates are valued regardless of race, religion, gender, sexual orientation, or other personal characteristics. They encourage applicants who might require accommodations during the application process to reach out to their Recruiting Accommodations Team for assistance.
This position is ideal for seasoned professionals who want to lead performance operations and drive strategic initiatives in a dynamic environment. With a focus on teamwork and collaboration, the Director of Performance Operations at Expedia Group has the opportunity to significantly influence the travel industry's future.
This job offer was originally published on jooble.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
