Developer who loves teaching

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Overview

PostHog is a dynamic platform that assists developers in building successful products by providing analytical tools that allow users to analyze, test, observe, and deploy new features. The company is fully remote and is currently looking for a talented Developer who loves teaching to help improve their documentation and support for users. This is a full-time position available to candidates in the EMEA, USA, and UK.

Company Background

Founded as an open-source project during the Y Combinator’s W20 cohort, PostHog has become a top player in B2B software with over 70,000 companies adopting its platform. The company's approach focuses on product-led growth, with 97% of its business driven by word of mouth. The rapid growth of PostHog includes significant funding from notable investors, with an average monthly revenue growth rate of 10% and more than $10 million ARR (Annual Recurring Revenue).

The company values transparency and autonomy, allowing team members to make independent decisions that impact their work. Their commitment to an open-source model promotes a vibrant community based around a free-for-life product.

Job Role and Responsibilities

The primary focus of the role is to enhance the documentation and educational content provided to users of PostHog's suite of products. Key aspects of the position include:

• Publishing and maintaining technical documentation, ensuring it is up-to-date and comprehensive.
• Creating higher-level guides that cover broader concepts and challenges faced by users, such as best practices for feature flags and analytics tracking.
• Engaging with users to delve into their pain points and gather feedback, ensuring that content aligns with user needs.
• Writing code samples and producing material that highlights development best practices.
• Updating existing documentation to provide users with a seamless experience when navigating tools.

Ideal Candidate Skills

Candidates are expected to have a variety of skills to succeed in this role:

• Writing experience: Proven capability in producing documentation and educational resources targeted at developers.
• Software development background: Relevant experience either from formal roles or projects is essential, demonstrating familiarity with development practices.
• Independence and initiative: Ability to proactively investigate issues and present ideas rather than following fixed directives.
• Audience engagement: Comfortable addressing and explaining concepts to both technical and less-technical users, ensuring clarity for all.

Nice-to-Have Qualifications

While not mandatory, the following experience would be beneficial in this role:

• Collaboration with customer success teams to understand user challenges and improve content based on this feedback.
• Proficiency in creating video tutorials, which could complement the written documentation.

The Interview Process

The interview protocol consists of:

1. A culture screen conducted by the people team.
2. A technical interview with Andy, focusing on job-relevant skills.
3. A small team interview involving an executive member to assess team fit.
4. A concluding SuperWeek, which offers candidates a chance to engage with the entire team comprehensively.

Compensation and Benefits

PostHog emphasizes fair and transparent compensation for its employees. While precise salary figures are not explicitly listed in the job description, candidates are encouraged to check the company's compensation calculator for detailed information.

Benefits also include:

• Generous, transparent compensation with employee-friendly equity.
• An unlimited time off policy with a minimum of 25 days per year.
• Private medical insurance for employees in the US and UK, including dental and vision coverage.
• Pension/401k contributions with a 4% match.
• Support for mental health and personal workspaces through budget allowances for co-working.

Work Culture and Values

PostHog seeks to maintain an inclusive and diverse workforce. They encourage applicants from all backgrounds and identities to apply and have made accommodations for disabled individuals during the interview process – fostering a supportive environment for everyone. The company highlights its commitment to diversity and inclusion, which is an integral aspect of its culture.

Overall, the role of Developer who loves teaching at PostHog is a unique opportunity for those with a tech background who are passionate about creating informative content. With a focus on supporting developers and non-technical users alike, the role serves as a bridge, enhancing user experiences and empowering product success across the platform.

This job offer was originally published on remotive.com