Design Operations Manager

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Overview

The role of Design Operations Manager at Abridge is pivotal in scaling, supporting, and streamlining operations within the expanding product design organization. Abridge, founded in 2018, aims to enable deeper understanding in healthcare through AI-powered technology that transforms patient-clinician conversations into structured clinical notes. This position is based in San Francisco, from where the company operates and seeks a collaborative leader to facilitate the internal processes that drive effective design.

Company Mission and Values

Abridge's mission is to improve the efficiency of medical documentation, allowing healthcare professionals to focus more on patient care. Their technology aims to standardize the use of AI in health systems while retaining trust and efficacy. In addition to providing cutting-edge technology, Abridge fosters a workplace culture of extreme ownership and individual impact, where every team member contributes meaningfully. Their dedication to employee growth and wellbeing is reflected through various benefits and a supportive work environment.

Role Responsibilities

The Design Operations Manager will engage in a variety of tasks aimed at enhancing the team's operation and overall output. Important aspects of the role include:

• Coordinating a blank slate product redesign for Abridge.
• Partnering with design leadership to identify and implement enhanced programs and processes for better operational effectiveness.
• Leading crucial operations planning such as team rituals, onboarding, resource allocation, and facilitating internal communications.
• Maintaining systems that support team growth and collaboration across design disciplines.
• Overseeing shared design asset management to ensure consistent usage.
• Engaging with external vendors to enhance team capacity while ensuring quality outcomes.
• Driving project intake and resource planning within a collaborative product environment.
• Facilitating retrospectives and health check-ins to promote continuous improvement.

The role not only necessitates strategic oversight but also includes hands-on participation in daily processes, ensuring tangible contributions to Abridge's design efforts.

Required Skills

Candidates applying for the Design Operations Manager position should have:

• A minimum of 8 years of experience in design operations, especially in high-growth tech environments.
• A proven track record of building and scaling operational systems from inception to realization across multidisciplinary teams.
• Comprehensive understanding of design and product development lifecycles from initial research to delivery and iteration.
• Experience in managing design tool assets and libraries, assuring brand consistency and efficiency.
• Vendor and contractor management capability with a focus on quality and collaboration.
• Strong communication and collaboration skills to interface across various levels of seniority.
• Comfort in fast-paced environments and the ability to solve problems in real-time.

Bonus points will be awarded to candidates familiar with healthcare technology or having experience during rapid organizational growth phases, adding to their understanding of unique operational dynamics.

Compensation and Benefits

While specific salary details aren't stated, Abridge emphasizes competitive compensation and equity grants for full-time employees. Additional benefits include generous paid time off, comprehensive health plans, parental leave, a 401(k) matching program, and various mental health resources.

Work Environment and Culture

Abridge promotes a culture of empathy, prioritizing clinician and patient needs, and encourages ongoing professional growth. They ensure work-life balance through policies like flexible work hours and enriched lifestyle options. The company values feedback and continuous improvement, indicating a healthy workplace where employee contributions are both recognized and fueled for personal development.

Closing Thoughts

For those interested in the intersection of technology, design, and healthcare, the Design Operations Manager position at Abridge offers a meaningful opportunity to impact the future of medical interactions while collaborating with a team of talented professionals. Abridge's commitment to innovation in healthcare alongside making employee wellbeing a priority creates an attractive work environment for candidates ready to take bold steps in their careers.

This job offer was originally published on himalayas.app