Customer Service Technician Angola National (preferably residing in Luanda / Via

Related keywords: account manager remote jobcustomer service remote jobremote job customer service

This page contains product affiliate links.

Position Overview

The role of Customer Service Technician at Freudenberg Group focuses on promoting and selling a portfolio of products and services. This position targets both new and existing customers, aiming to expand the company's reach in the Angola market. This position is particularly relevant to individuals in Luanda or Viana, promoting engagement with local clients while managing essential responsibilities.

Responsibilities

As part of your tasks, you will:

• Promote and Sell Products/Services: Actively promote and sell Freudenberg's products and solutions, ensuring awareness throughout your customer base.

• Customer Interaction: Maintain direct contact with clients, providing them with new product and service introductions, pricing details, and other relevant information.

• Lead Generation: Create, monitor, and revise lead generation plans to maintain a robust sales pipeline that guarantees continual sales opportunity development.

• Complex Account Management: Oversee products and services pertaining to moderately complex accounts, showcasing the ability to interact and negotiate terms effectively with clients.

• Team Dynamics: Participate in the training of new team members and contribute insights during employee performance evaluations. A key part of this role is fostering team cohesion and increasing overall sales proficiency within the team.

• Market Knowledge: Continually update your knowledge about business functions, financial aspects, specific products and services, and the overall market landscape.

• Territory Planning: With manager guidance, you will be responsible for planning your approach towards assigned territories or accounts while actively monitoring available resources.

Required Qualifications

To be successful in this role, candidates must possess the following qualifications:

• Experience: 5-10 years of technical experience in the pump/seal-related industry, demonstrating the ability to succeed in complex industrial segments.

  ---

• Industry Relationships: Established business relations within EB aligned industries to facilitate effective customer engagement and sales techniques.

• Regulatory Knowledge: Familiarity with local business laws and regulations to ensure compliance and streamline processes.

• Nationality Requirement: Must be an Angola National, preferably residing in Luanda or Viana.

• Language Proficiency: Fluency in Portuguese and English is required, while knowledge of French would be considered advantageous.

Salary Information

Unfortunately, specific salary information was not disclosed in the job listing. However, candidates can expect a competitive salary aligned with industry standards based on their experience and qualifications.

Work Culture and Company Values

Freudenberg Group promotes a work culture that emphasizes diversity and inclusion. They are committed to providing equal employment opportunities regardless of various factors, including race, gender, age, and disabilities. The organization values input from all employees, fostering an inclusive environment that encourages professional growth.

Summary for Job Seekers

For individuals looking for a career in customer service within an industrial setting, the Customer Service Technician position at Freudenberg Group represents a prime opportunity. Candidates should be ready to leverage their technical expertise and industry knowledge while also showcasing their capabilities in client management and interpersonal relations. Those seeking a challenging yet rewarding role should consider this position as it encapsulates a chance to engage deeply with customers in a high-stakes environment while operating from a defined regional base.

This job offer was originally published on himalayas.app