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The Colibri Group has established a significant presence in the field of online professional education since its inception in 2001. As one of the pioneers in this industry, Colibri offers a multitude of web-based professional education courses through various brand names that dominate respective market segments. With a commitment to diversity and inclusion, Colibri Group proudly serves over 1 million customers annually and has a workforce of more than 1,500 mission-aligned professionals. Their core values emphasize Love, Joy, Boldness, Teamwork, and Curiosity, shaping their operations and interactions.
The Customer Service Representative role at Colibri Group is geared towards individuals who possess a genuine passion for delivering exceptional customer experiences. In this position, you'll be instrumental in fostering meaningful relationships with customers, facilitating technical support, and providing personalized communication. This is an ideal role for candidates who have a strong work ethic, excellent communication skills, and the ability to thrive in a dynamic work environment.
As a Customer Service Representative, your responsibilities will include:
To succeed in this role, candidates will need the following qualifications:
The working hours for this position will feature a set schedule with varying shifts between 7:00 AM and 9:00 PM ET. Applicants should be prepared for rotational weekend availability and possible coverage of some holidays.
The Customer Service Representative role offers a competitive salary, ranging from $12 to $16 per hour. In addition to this financial compensation, Colibri Group extends a comprehensive benefit package that includes:
Colibri Group is mindful of diverse hiring practices and displays a deep commitment to diversity and inclusion in the workplace. They recognize the barriers that may deter individuals from applying due to perceived qualification gaps. Therefore, they encourage anyone excited about the role, regardless of whether they meet every exact qualification listed, to apply, emphasizing that diversity of perspectives plays a crucial role in their ongoing success.
In conclusion, if you are looking to join a company that emphasizes a culture of teamwork, joy, and curiosity while having the opportunity to build customer rapport and provide exceptional service, the Customer Service Representative role at Colibri Group might just be the perfect position for you. Don't hesitate—apply today!
This job offer was originally published on remoteOK.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.