Consultant

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Job Overview

Immersum, a leading SaaS provider, is offering exciting Consultant positions within their Expert Services team. The organization is renowned for delivering exceptional solutions tailored to high-value clients. This role is designed for experienced professionals looking to engage in a challenging yet rewarding environment, where operational excellence, technical expertise, and robust career development are key priorities.

Employee Positions

Currently, Immersum is hiring for two primary roles within this domain:

• Delivery Team Manager: This position requires an individual to oversee the Expert Services function while ensuring the operational leadership and management of the delivery team. The Delivery Team Manager will be pivotal in monitoring utilization, project margins, and resource planning to maintain profitable deliveries.

• Senior Consultant: This role focuses on managing complex projects and engagements, acting as a Subject Matter Expert (SME) for platforms like Intercom and monday.com. The Senior Consultant will be involved in strategic project leadership, client interaction, and mentoring junior consultants.

Responsibilities

Below are the primary responsibilities associated with both roles:

Delivery Team Manager:

• Lead the entire employee lifecycle, including recruitment, onboarding, and performance reviews.
• Monitor project margins and resource planning for profitable delivery.
• Standardize and enforce delivery processes and methodologies.
• Act as a point of escalation for client and operational challenges.
• Provide regular reporting regarding team and project performance.

Senior Consultant:

• Direct complex implementations while engaging in high-stakes decision-making.
• Facilitate workshops and senior client meetings, ensuring alignment with client goals.
• Mentor junior team members to ensure quality and consistency in delivery.

Required Skills

For potential candidates, the following experience and skills are essential:

Delivery Team Manager:

• Proven management experience within SaaS, professional services, or agency delivery teams.
• Strong commercial awareness, including understanding of billable hours and utilization rates.
• Excellent organizational skills necessary for managing multiple priorities.
• Expertise in project management methodologies.
• Exceptional communication skills both for team interactions and client discussions.

Senior Consultant:

• In-depth technical knowledge in Intercom or monday.com configurations.
• Strong project management skills with a comprehensive risk mitigation strategy.
• Proven track record of leading SaaS implementations, even in complex corporate environments.
• Effective written and verbal communication abilities.
• Willingness to travel within the UK and Europe, accommodating client needs and engagements.

Salary and Benefits

Compensation for these roles varies, offering highly competitive packages.

• The Delivery Team Manager can expect a salary range from £50,000 to £55,000 per annum, supplemented by a quarterly performance bonus.
• The Senior Consultant position offers a salary ranging between £36,000 and £45,000 per annum.

Both roles also offer the following benefits:

• Hybrid working environment based in Reading or Birmingham, requiring three days in the office and flexibility for remote work.
• Choice of technology to enhance work efficiency (e.g., MacBook or Dell).
• Access to Perkbox and a personal development allowance, encouraging continuous learning and professional growth.

Company Culture

Immersum emphasizes creating a collaborative culture within its teams. Employees are encouraged to pursue growth opportunities in a supportive environment. By fostering a culture that values innovation and operational excellence, they help maintain a workplace where every team member can thrive.

Conclusion

Overall, the Consultant roles at Immersum represent an opportunity to contribute to a high-growth company that is making significant strides in the SaaS industry. With a focus on both professional development and a supportive team culture, individuals who pride themselves on operational leadership and technical consulting expertise will find this company aligns well with their career aspirations.

This job offer was originally published on jooble.com