Clinical Director - Community Health Services

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Job Overview

Simplyhealth is a prominent health company in the UK committed to revolutionizing access to healthcare through innovative health and wellbeing solutions. The company aims to empower individuals by offering affordable, accessible, and effective healthcare options ranging from preventive care to comprehensive medical support. As a recognized B Corp, they prioritize making a positive impact on people and communities while ensuring environmental sustainability.

The position of Clinical Director - Community Health Services is a pivotal role within the organization. The individual taking on this position will work in Southampton, Hampshire, located in the South East of England. This role signifies a full-time commitment and offers a competitive salary that ranges from £44,000 to £48,000 annually.

Key Responsibilities

In the capacity of Clinical Director, you will lead a dedicated team that provides expert support to member dentists, their teams, and patients. A crucial part of your responsibility will be managing regulated complaints, ensuring fair and effective resolutions in clinical disputes between patients and dentists. Additional responsibilities include:

• Overseeing a team of complaint handlers to ensure consistency, professionalism, and adherence to best practices.

• Acting as a trusted advisor on a wide range of clinical risk matters, demonstrating sensitivity and sound judgment to navigate complex challenges effectively.

• Managing the Clinical Services Hybrid teams, making strategic decisions that align with the organization's mission and goals.

• Ensuring that regulated complaints are addressed within prescribed time frames, helping to bolster the organization's reputation.

• Facilitating various types of practice visits as part of the quality program, determining their suitability for the Excel program, and assessing potential risks posed to the business.

• Making decisions about the type of support provided to practices facing challenges.

• Coordinating responses to all regulatory and legislative queries directed to the business.

• Inputting clinical knowledge to support and guide both the team and the broader organization effectively.

• Providing developmental support to team members and ensuring alignment with company values and expectations.

• Offering assistance and guidance to internal teams, including field-based personnel, to ensure the consistent delivery of quality services to practices.

Required Skills

To be successful in this role, candidates must possess a diverse skill set that includes:

• Strong leadership skills to manage and inspire a team effectively.

• Excellent communication skills, enabling clear and efficient interaction with diverse stakeholders, including dentists, patients, and internal teams.

• Clinical expertise to navigate complex clinical and operational challenges.

• Strong decision-making abilities to ensure effective complaint resolution while mitigating risks to the organization's reputation.

• A solid understanding of regulatory and legislative frameworks affecting healthcare practice.

• The ability to manage multiple priorities in a fast-paced environment.

• A commitment to the company's values of sustainability and community impact.

Salary and Benefits

The offered salary ranges from £44,000 to £48,000, which is competitive for the position within the Hampshire region. While the job description does not elaborate on additional benefits, candidates often expect to receive comprehensive benefits packages when working for established organizations like Simplyhealth. Such packages may include health insurance, retirement plans, and professional development opportunities.

Opportunities for Growth

Working at Simplyhealth, candidates may find opportunities for growth within the organization. The role is designed to foster leadership skills, operational management experience, and clinical knowledge, which can be beneficial for career advancement within the healthcare sector. Additionally, being part of a B Corp can add significant value to one's resume, signaling an alignment with socially responsible business practices.

Applying for the Role

Aspiring candidates should prepare a well-crafted resume highlighting relevant experience in clinical services management, complaint handling, and team leadership. Demonstrating an understanding of healthcare regulations, as well as a passion for improving community health, can also enhance a candidate's attractiveness for this role.

In summary, the position of Clinical Director at Simplyhealth is a unique opportunity for individuals looking to make a significant impact in the realm of healthcare. With a strong focus on operational excellence, patient support, and clinical risk management, this full-time role offers a competitive salary and a chance to contribute meaningfully to the healthcare community in the UK.

This job offer was originally published on jooble.com