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B-Stock is searching for a Buyer Account Representative to join their Large Buyer Development team. This role focuses on managing buyer order issues including payments, disputes, and logistics, while providing essential support to buyers. The successful candidate will leverage their experience in B2B sales and operations to solve challenges that arise in the transaction process.
As a Buyer Account Representative, you will be tasked with various responsibilities to ensure smooth operations and cultivate relationships with buyers. The main duties include:
Developing a comprehensive understanding of B-Stock’s business model, platform, and solutions.
Providing consistent operational support to buyers to ensure successful transactions.
Troubleshooting issues related to payments, shipping, and other services.
Generating leads through prospecting and networking, including qualifying, vetting, and scheduling meetings.
Reporting and analyzing large buyer acquisition and activity.
Maintaining records in Salesforce for large buyers.
Building trusting relationships with a subset of large buyers and prospective clients.
Collaborating cross-functionally with teams such as account management, product, sales, marketing, and operations to develop an integrated process.
Staying updated with the market, competitor activities, and challenges faced by targeted prospects.
Meeting and exceeding operational metrics such as successful transactions and total buyer spend.
Expectation of up to 10% travel to attend meetings and events.
To excel in this role, candidates should meet the following minimum qualifications and skills:
A minimum of 1 year of experience in Customer Service, Operations, Enterprise B2B Liquidation Sales, or Account Management.
A High School Diploma or equivalent.
Excellent written and verbal communication skills.
A proven ability to work under tight deadlines with quick response times.
Proficiency in MS Office, G-Suite, Salesforce, and other CRM platforms.
A creative approach to problem-solving.
Ability to work independently and collaborate effectively in a remote setting.
While not mandatory, candidates with the following attributes will stand out:
Experience in Liquidation Sales or Logistics and Supply Chain.
Understanding of the marketplace business model.
Knowledge of B2B e-commerce, ERP, or SaaS solutions.
Familiarity with start-up environments.
A strong desire to work in a detail-oriented environment involving large transactions.
The compensation for this role ranges between $24 to $26 per hour. The exact salary will be influenced by various factors such as experience, education, skills, and market data. Along with the competitive pay, B-Stock offers robust employee benefits:
Attractive compensation which may include bonuses and options.
Medical, Dental, and Vision benefits.
Paid time off, options for telecommuting, and a 401(K) matching program.
Support for continuing education opportunities.
Team events, social activities, and extracurricular engagement.
The provision of snacks, drinks, and occasional treats.
B-Stock is recognized as the world's largest B2B re-commerce platform, dedicated to connecting sellers of returned, trade-in, and overstock inventory with potential buyers. It caters to a wide range of customers—from leading brands looking for inventory management solutions to numerous entrepreneurs interested in purchasing valuable merchandise for resale.
As the volume of returned and overstock inventory rises, so does the necessity for effective re-commerce solutions to create a circular economy. B-Stock plays a pivotal role in this domain, facilitating the sale of approximately 130 million items annually, which amounts to 400 million pounds of inventory. The company prides itself on offering efficient, technology-driven alternatives to traditional resale methods while enhancing operational efficiencies for partners and clients alike.
B-Stock has been founded by eBay veterans and is backed by major investors ensuring continuous growth and innovation within the industry. Their commitment to core values, such as making every dollar count and building trust, significantly contributes to their ongoing success and company culture. The organization values a discrimination-free and collaborative workplace, making it an attractive option for potential job seekers.
This job offer was originally published on himalayas.app
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
