Biomedical Equipment Technician - Nassau County, New York

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Job Overview

The position of Biomedical Equipment Technician focuses on supporting the Multi-Vendor Biomedical business at Philips, a leading health technology company. This critical role is primarily concerned with customer relationship management through effective technical knowledge. The technician is responsible for installing, troubleshooting, and servicing biomedical equipment at customer sites, ultimately aiming to enhance customer satisfaction.

Responsibilities

The responsibilities of the Biomedical Equipment Technician include:

• Performing preventative maintenance and service repairs on medical equipment using manuals and training.
• Diagnosing and resolving customer issues, which includes communication with clients and collaboration with site service personnel.
• Ensuring high levels of customer satisfaction by demonstrating ownership and a sense of urgency in delivering results.
• Completing independent tasks such as PMs (Preventive Maintenance), FCOs (Field Change Orders), and installations.
• Effectively managing electronic, network, and mechanical problems.

Required Skills and Qualifications

To be considered for this position, candidates must have:

• A minimum of 2 years of experience in servicing medical equipment, particularly in general biomedical equipment, patient monitoring systems, blood pressure monitors, defibrillators, or infusion pumps.
• An associate's degree in electronics or an equivalent combination of education and experience, with preference for candidates holding a BSEE/BSEET/BSME/BSMET degree.
• Working knowledge of electronic circuit boards, schematics, processors, and computer hardware.
• Ability to apply electronic, mechanical, and networking theory to install and troubleshoot equipment.
• Familiarity with using required tools and test equipment for effective diagnostics and repairs.

Physical and Environmental Requirements

Candidates must also be able to meet the minimum Physical, Cognitive, and Environmental job requirements, including:

• Ability to work flexible hours—this job may require overtime, weekends, and on-call rotations.
• Safe handling of radiation sources or radioactive materials while wearing necessary protective equipment.

Work Environment

Philips promotes teamwork and believes in collaboration. For office-based teams, working in-person is required at least three days a week. However, field roles such as this one are typically performed at customer or supplier locations, emphasizing independence and flexibility.

Company Overview

Philips is a recognized leader in health technology, dedicated to ensuring that quality healthcare is accessible to everyone. The organization believes in making a positive impact on lives through their work and continues to invest in innovative solutions for healthcare.

Salary and Benefits

The hourly pay range for the Biomedical Equipment Technician role in New York is $27.87 to $44.58, plus eligibility for overtime. Other compensation may include:

• On-call pay.
• Training and advancement opportunities.
• Participation in the Philips Total Rewards benefits program that encompasses a variety of features such as:
  • Generous paid time off (PTO).
  • 401(k) plan with up to 7% match.
  • Health Savings Account (HSA) with company contributions.
  • Stock purchase plan and education reimbursement.

Candidates should be aware that compensation can vary based on factors like knowledge, skills, experience, and geographical location.

Important Considerations

• U.S work authorization is a precondition for employment, and candidates requiring sponsorship for a work-authorized visa will not be considered.
• Candidates must reside in or be within commuting distance to Nassau County, New York.
• The job requisition will remain active for 45 days but may close earlier if a successful candidate is chosen.
• Philips maintains a commitment to equal employment opportunities and a drug-free workplace.

Conclusion

If you are seeking a rewarding career with a leading company in the health technology industry that values every employee's contribution and offers continuous learning opportunities, consider applying for the Biomedical Equipment Technician position at Philips. Given the importance of medical devices in healthcare, this role has significant implications for patient safety and satisfaction, making it an engaging and impactful career choice.

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