Associate Technical Writer

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Position Overview

The position of Associate Technical Writer at Tanium is a pivotal role focused on creating vital technical documentation that supports Tanium’s products and services. As part of a team that collaborates closely with customers, technical contributors, and other stakeholders, the Associate Technical Writer will engage in projects aimed at delivering clear and accurate documentation for end-users. This role emphasizes understanding customer needs and converting complex technical topics into easily consumable written material.

Responsibilities

The core responsibilities of the Associate Technical Writer include:

  • Planning and Writing: You will be tasked with planning and writing various technical documents such as security software guides and knowledge articles. Your goal will be to ensure that these documents are consumable, accurate, and provided in a timely manner.

  • Data Gathering: Research is a critical part of your role. You will gather data using various sources including reports, dashboards, and direct technical interviews with customers to inform and enrich the documentation.

  • Flow Diagrams: Creating basic flow diagrams is also part of your responsibilities to help visually depict processes and workflows related to the documentation.

  • Documentation Formats: The position involves producing both electronic documentation and hard-copy manuals, making sure that all materials align with project scopes and requirements.

  • Collaboration: You will collaborate effectively with technical contributors to ensure all complex topics are thoroughly addressed, promoting accuracy in the documentation.

  • Project Management: Keeping projects on schedule and managing updates and revisions to technical literature will be essential to your role. You will also be responsible for reviewing technical material for consistency and accuracy, reinforcing high standards in the documentation.

Required Skills and Experience

Candidates seeking this position should possess the following qualifications:

Educational Background

A BA/BS degree or equivalent experience is desired in relevant fields such as Journalism, English, Communications, Computer Science, or Engineering. This educational background will help ensure familiarity with writing styles and technical concepts.

Work Experience

  • A minimum of 2 to 7 years of experience in writing or editing content for various audiences is expected.
  • Familiarity with documenting processes and procedures within operating system environments is crucial.

Technical Skills

  • Proficiency in XML and HTML is highly beneficial and preferred.
  • Experience with topic-based/structured authoring, and single-sourcing documentation will provide a competitive edge.

Communication Skills

  • Applicants must demonstrate strong verbal and written communication skills with attention to detail. Being able to write in explanatory and procedural styles is essential to cater to multiple audiences.
  • Candidates should possess an acute ability to prioritize tasks and effectively multitask to meet deadlines.

Salary and Benefits

The position offers an annual base salary range of $55,000 to $170,000, depending on factors like education, location, skills, and experience. This salary range provides prospective applicants with a scope of potential earnings and reflects Tanium's competitive compensation structure.



In addition to the salary, employees will be rewarded with:

  • Equity Awards: Acknowledging the contributions of team members to the company’s growth.
  • Comprehensive Benefits Package: This includes medical, dental, and vision plans, family planning benefits, health savings accounts (HSAs), and flexible spending accounts (FSAs).
  • Retirement Savings Plan: A 401(k) plan with company match for future financial planning.
  • Additional Coverage: Life, accident, disability insurance, and business travel accident insurance ensure employees are supported in various areas of life.
  • Volunteer Time Off (VTO): Each team member is allocated 5 days for volunteering, emphasizing Tanium's commitment to social responsibility and community engagement.

Company Overview

Tanium is recognized as a leader in the field of real-time cloud-based endpoint management and security. Their platform breaks down traditional silos between IT and security operations, significantly reducing complexity and risk for organizations. With over 32 million endpoints secured globally, the company serves a diverse customer base, including Fortune 100 organizations, top retailers, and branches of the U.S. Military.

Tanium is dedicated to creating a workplace that promotes collaboration, respect, and diversity. They understand that possessing a team with diverse experiences can empower them to tackle some of the world’s toughest IT challenges. Furthermore, Tanium is consistently recognized in industry rankings, including making the Forbes Cloud 100 list for nine consecutive years and ranking among the Fortune 100 Best Companies to Work For.

It’s essential for applicants to be aligned with Tanium’s mission of fostering a diverse and inclusive environment, ensuring everyone has the opportunity to succeed and grow within the company.



This job offer was originally published on remotive.com

Tanium

USA

Web content writing

Full-time

January 15, 2025

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