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The job opening is for the position of Associate Experience Coordinator at Care ADHD, a pioneering organization dedicated to providing accessible and affordable ADHD assessments and treatment in the UK. The company is on a mission to become the largest ADHD service provider outside the NHS within the next five years, focusing on innovative methodologies and exceptional client care.
Care ADHD seeks a people-focused and detail-oriented individual to support over 50 associate clinicians. The ideal candidate will create positive experiences and streamline processes, enhancing the work environment for associates who deliver vital life-changing services to clients. This position involves being a friendly advisor to clinicians, ensuring their needs are met and contributing to a supportive culture.
As an Associate Experience Coordinator, your key responsibilities include:
Acting as a primary point of contact for associate clinicians, responding to inquiries and ensuring they feel valued and connected.
Collaborating with the Talent Acquisition team to facilitate a smooth onboarding process for new hires.
Assisting in the navigation of workplace concerns, ensuring they are addressed fairly and in alignment with company values.
Delivering engaging onboarding experiences that help new clinicians start their roles effectively and efficiently.
Managing quarterly recertification checks and maintaining accurate records across people systems to remain audit-ready.
Identifying retention challenges and fostering strong relationships with associates to enhance engagement and satisfaction.
Supporting compliance in client documentation to ensure clarity and consistency.
Supporting the Talent and People Ops Manager in launching new engagement projects and keeping handbooks updated.
Tracking engagement survey results to continually enhance the associate experience.
Collaborating closely with clinicians to increase their engagement and availability, motivating them to take on more responsibilities.
To be successful in this position, candidates should possess:
2+ years of experience in People Operations, HR, or a similar support role, particularly within a high-growth startup.
A solid understanding of UK employment laws, including IR35 regulations.
Excellent verbal and written communication skills, comfortable engaging with stakeholders at all levels.
A focus on promoting workplace culture, emphasizing the importance of employee recognition and engagement.
A proactive approach to problem-solving, adaptable to changing situations while remaining structured and clear in communications.
Passion for creating a supportive, inclusive workplace where everyone can excel.
While not mandatory, candidates with experience in virtual engagement and proficiency with SaaS tools such as Slack, Notion, and Airtable will have an advantage.
Care ADHD offers a competitive salary ranging from £28,000 to £33,000 per annum, depending on experience. Outstanding benefits include:
The ability to work remotely from anywhere.
30 days of holiday, inclusive of UK public holidays.
Team gatherings and a paid day off on your birthday.
A laptop and office stipend upon joining.
A pension contribution.
Care ADHD emphasizes a candidate-friendly hiring process that includes:
A skills assessment to evaluate relevant abilities.
A competency call with the Talent Acquisition & People Ops Manager.
An additional call with a Senior Leadership Team member focusing on company culture and values.
Candidates are encouraged to ask questions throughout the process to ensure a good fit for both parties.
Care ADHD is committed to establishing a diverse and inclusive work environment and encourages applications from individuals of all backgrounds, especially those from historically marginalized groups. The organization actively seeks to create a more equitable future, welcoming professionals who may not meet every single qualification but believe in their capability to contribute positively.
For job seekers looking for a meaningful role in the HR field, particularly within the healthtech sector, the Associate Experience Coordinator position at Care ADHD presents a fantastic opportunity. This role not only contributes to the wellness of clinicians but also impacts the shape of accessible healthcare for those affected by ADHD in the UK. Care ADHD values its staff and is committed to their growth, making this a unique chance for someone with the right skills and passion to join a burgeoning team focused on innovation and client care.
This job offer was originally published on remotive.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
