Agency Account Specialist

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Overview

This position of Agency Account Specialist is offered by Spark Advisors, a dynamic and mission-driven company dedicated to assisting independent Medicare brokers build successful insurance businesses. Spark has experienced rapid growth since its inception and has made significant strides in reshaping the industry with innovative technology and support services.

Company Mission

Spark Advisors is recognized for addressing the inherent challenges independent brokers face in navigating the Medicare landscape. Unlike traditional broker support systems, Spark leverages technology to optimize the experience for brokers, helping them effectively manage client needs. Over the last five years, Spark has established partnerships with over 6,000 brokers and successfully enrolled more than 140,000 Medicare beneficiaries, securing a reputation as the fastest-growing Medicare brokerage in the nation.

Job Responsibilities

An individual fitting for the Agency Account Specialist position will take on a wide array of tasks focused on helping small and mid-sized agencies maximize their usage of Spark’s offerings. Key responsibilities include:

• Managing a high volume of accounts effectively, ensuring smooth onboarding and continued engagement.
• Serving as the primary contact for agency principals and their agents, efficiently resolving any concerns.
• Engaging proactively with partners to drive daily active usage of Spark's products and services.
• Demonstrating a comprehensive understanding of Spark’s products to convey benefits clearly to partners.

Ideal Candidate Skills

To thrive in this position, candidates are expected to possess the following:

• A minimum of 2 years of experience in domains such as account management, customer success, or other customer-facing roles.
• Strong organizational skills to prioritize tasks effectively while maintaining quality service across multiple accounts.
• Excellent verbal and written communication skills with a focus on customer satisfaction.
• A proven ability to adapt to new systems, workflows, and rapidly changing circumstances.

Preferred Skills include proficiency in CRM software and Google Sheets, experience in tech-driven environments, and Spanish language proficiency, which is a plus for communication with diverse clientele.

Compensation and Benefits

The salary range for the Agency Account Specialist position is competitive, falling between $70,000 and $85,000 USD, and this reflects Spark’s commitment to appealing compensation for professionals in this role. The total compensation package includes other valuable elements like equity options, various benefits, and opportunities for growth within the organization.

Additional benefits include:

• Healthcare coverage (medical, dental, and vision).
• Flexible work locations with options for co-working space.
• Paid Time Off including 11 holidays and a 2-week sabbatical after five years.
• A monthly stipend for remote work expenses and paid parental leave for both birthing and non-birthing parents.

Work Culture and Environment

Working at Spark means joining a diverse team that values collaboration and input from various backgrounds. The company promotes a remote-first culture, enabling employees to contribute effectively from different locations within the United States. Candidates will find themselves part of an agile environment where flexibility, innovation, and customer-centric approaches drive day-to-day operations.

Conclusion

For job seekers looking into a career advancement opportunity that marries passion for social impact with strategic account management, the Agency Account Specialist role at Spark Advisors is a noteworthy option. As the company continues to flourish, potential candidates can find great potential in contributing their expertise while enjoying comprehensive benefits and a chance to be part of a mission-focused team.

This job offer was originally published on himalayas.app