Account payable / Account manager

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About the Job

Crawford Hoying is a dynamic organization focused on creating exceptional communities through innovation and operational excellence. The company prides itself on delivering outstanding service and enhancing long-term value. The finance team collaborates closely with various business sectors to produce favorable results and deliver essential financial expertise. They aim to assess performance, guide decision-making, and enhance company profitability, efficiency, and growth.

Role Overview

The position of Accounts Payable/Account Manager involves safeguarding Crawford Hoying's financial health while nurturing positive relationships with customers and partners. The selected candidate will be responsible for managing open accounts receivable, addressing billing and payment issues, investigating discrepancies, and collaborating with both customers and internal teams to ensure timely payment resolution. Ideal candidates will find this role appealing if they are organized, customer-focused, and enjoy the intricacies of financial operations, problem-solving, and positively impacting cash flow.

Responsibilities

The successful applicant will perform various tasks that include:

• Collecting cash for open Accounts Receivable while ensuring regular follow-ups with customers until payment resolution is finalized.
• Conducting thorough research on Accounts Receivable issues, reconciling payment remittances, and resolving billing discrepancies quickly.
• Working to minimize bad debt write-offs and maximizing cash receipts while maintaining professionalism and a customer-based approach.
• Executing Accounts Receivable strategies, completing cash applications, escalations, credit reviews, and related responsibilities within the expected service levels.
• Leading meetings to discuss overdue accounts and communicating effectively with customer Accounts Payable supervisors and directors.
• Performing root cause analyses on customer issues and identifying potential process improvement opportunities.
• Negotiating significantly overdue balances through payment plans or settlements when appropriate.
• Summarizing and presenting findings from account reconciliations and providing necessary reports and statements to customers and internal teams.
• Escalating problems to the Team Lead for further support or resolution.

Required Skills and Qualifications

The position demands strong attention to detail and accuracy in data entry, financial recordkeeping, and account documentation. Moreover, applicants should possess:

• Excellent verbal and written communication skills for customer interactions and internal collaboration.
• A professional demeanor with a strong customer service orientation.
• The ability to effectively manage deadlines and develop structured processes consistently.
• Team-oriented mentality and a willingness to learn and adapt in a fast-paced receivables environment.
• Strong problem-solving skills to handle billing questions and payment resolutions efficiently.

Basic Qualifications:

• A minimum of 2 years of relevant experience in accounts receivable, billing, general accounting support, or customer service.
• At least 1 year of experience using Microsoft Excel, Word, and Outlook.
• A year of data entry or processing experience in financial or enterprise platforms such as SAP, Oracle, QuickBooks, etc.

Preferred Qualifications:

• An associate degree or relevant coursework in Accounting, Finance, or Business Administration.
• Experience using an ERP system for financial transactions.
• Prior exposure to a high-volume billing, collections, or receivables setting.
• Background in customer service or support roles within a finance-related function.
• Familiarity with basic collections practices and cash application processes.

Employee Benefits and Compensation

Crawford Hoying offers a collaborative and inclusive company culture, along with numerous benefits to enhance employee satisfaction, including:

• Flexible PTO and a paid holiday schedule.
• A competitive benefits package that includes wellness programs sponsored by the company.
• Retirement plan options featuring a company match.
• Opportunities for professional growth and career advancement.
• Employee discounts and additional company benefits.

Salary

The expected salary for this role is between $35 and $45 per hour, making this an attractive opening for qualified candidates looking to thrive in a supportive team environment. The organization is also keen on evaluating performance to ensure team members achieve their career goals.

Final Thoughts

In conclusion, the Accounts Payable/Account Manager position at Crawford Hoying is suitable for those who enjoy detailed financial work and are committed to establishing positive customer relationships. The offered compensation, professional development opportunities, and inclusive culture make it a desirable option for job seekers in the accounting and finance sectors, particularly those seeking remote work opportunities.

This job offer was originally published on himalayas.app